Empowering Housing Support Specialist

Amplius; Greater London; On-site; GBP 25,000 - 31,000; Full time

Job summary

Amplius is seeking a Community Support Worker in Gainsborough to provide housing-related support and person-centred assistance. The role focuses on helping customers become more independent, with wellbeing and housing stability as core aims.

You will work with customers, colleagues and partner agencies to coordinate support, maintain records and promote safeguarding while adapting to a 37-hour week on a rolling rota.

Qualifications

• GCSEs English and Maths at Level 4-9 (or equivalent).
• Relevant experience in housing-related support services.
• Understanding of different vulnerabilities and challenges faced by diverse backgrounds.
• Knowledge of safeguarding and promoting wellbeing and safety.
• Ability to maintain confidentiality and apply data protection principles.
• Strong listening, communication, negotiation and influencing skills.
• Good administration with attention to detail and records using MS Office and email.
• Ability to work independently and as part of a team.

Responsibilities

• Provide housing-related support to help customers gain independence.
• Act as a key worker, developing and reviewing support plans and risk assessments.
• Assist customers with tenancy management including rent, utilities, and repairs.
• Foster social inclusion, wellbeing and community engagement.
• Coordinate with statutory and voluntary agencies to deliver support.
• Maintain accurate records, reports and progress notes.
• Promote safeguarding, health and safety and data protection principles.

Skills

GCSE English & Maths

Housing support experience

Vulnerabilities awareness

Safeguarding knowledge

Empathy & confidentiality

Communication & negotiation

Administration & records

Teamwork & relationships

Driving license

Education

GCSEs English & Maths (Level 4-9)

Tools

Microsoft Office

Job description

Amplius is seeking a Community Support Worker in Gainsborough to provide housing-related support and person-centred assistance. The role focuses on helping customers become more independent, with wellbeing and housing stability as core aims.

You will work with customers, colleagues and partner agencies to coordinate support, maintain records and promote safeguarding while adapting to a 37-hour week on a rolling rota.