Empowering Homelessness Support Worker (Part-Time)

Hightown; Redbourn; On-site; GBP 29,000 - 36,000; Part time

Benefits offered by this job

Salary £23,271 per annum (32.5hrs)

33-35 days annual leave (pro-rata)

Blue Light Card discounts

Mileage paid

Ongoing training and development

Pension & life assurance (3× salary)

Job summary

Hightown is recruiting a Homelessness Support Worker to join our dedicated homelessness team at Hatfield Road, St Albans. The role supports adults with complex needs, helping them regain stability and move toward independent housing on a part-time basis (32.5 hours per week).

You will work mainly at Hatfield Road (5 beds) with occasional duties at Martin House (16 beds). A full UK driving licence and access to a vehicle are required.

Qualifications

• Experience is helpful but not essential; attitude matters most.
• Ability to engage people from diverse backgrounds.
• Ability to maintain professional boundaries and keep documentation accurate.

Responsibilities

• Support residents with daily routines, life skills and personal goals.
• Respond calmly to challenging situations and maintain clear boundaries.
• Keep the building safe through checks, repairs reporting and maintaining shared spaces.
• Complete case notes, risk assessments and other documentation; spend time at Martin House for safety checks.
• Occasional lone working; travel between sites as needed within the service.
• Drive requirements: full UK driving licence and access to a vehicle if appointed.

Skills

Communication skills

Resilience

IT confidence

People engagement

Organization

Tools

MS Office

Job description

Hightown is recruiting a Homelessness Support Worker to join our dedicated homelessness team at Hatfield Road, St Albans. The role supports adults with complex needs, helping them regain stability and move toward independent housing on a part-time basis (32.5 hours per week).

You will work mainly at Hatfield Road (5 beds) with occasional duties at Martin House (16 beds). A full UK driving licence and access to a vehicle are required.