Empowering Care Leavers: Service Support Coordinator

LLOYD'S REGISTER INTERNATIONAL; Northampton; On-site; GBP 28,000 - 29,000; Full time

Benefits offered by this job

Competitive salary

Comprehensive training and development

Generous annual leave

Job summary

Homes2Inspire are seeking a full-time, permanent Service Support Co-ordinator to assist our care leavers team in Northampton, NN1. You will be the first point of contact for young people, offering on-site guidance and signposting to other key workers or agencies.

The role requires empathy, strong communication, and a genuine commitment to making a difference in young people’s lives. The service operates 24/7 with 12-hour shifts and weekends on a rotating schedule.

Qualifications

• 12+ months experience working with children and young people or in a care setting.
• Demonstrates compassion, patience and a desire to make a difference.
• Excellent communication and interpersonal skills.
• Ability to stay calm in challenging situations.
• Honesty, empathy and a commitment to being a positive role model.

Responsibilities

• Provide a full administrative service to support the team and audit requirements.
• Maintain effective work systems and ensure documentation is accurate and up-to-date.
• Keep stocks of forms and documentation to be ready when needed.
• Collate, produce and distribute statistics and reports for updates.
• Facilitate key work sessions with young people to support pathways and care plans.
• Ensure safety and wellbeing of young people and conduct daily checks.
• Support young people in practical tasks, hygiene, day-to-day chores and meals.
• Work flexibly to meet needs and promote positive outcomes.
• Monitor safety and safeguard wellbeing of those in care.
• Monitor CCTV and visitors entering the building.

Skills

Experience with children

Compassion

Strong communication

Interpersonal skills

Calm under pressure

Job description

Homes2Inspire are seeking a full-time, permanent Service Support Co-ordinator to assist our care leavers team in Northampton, NN1. You will be the first point of contact for young people, offering on-site guidance and signposting to other key workers or agencies.

The role requires empathy, strong communication, and a genuine commitment to making a difference in young people’s lives. The service operates 24/7 with 12-hour shifts and weekends on a rotating schedule.