Employment and Skills Apprentice

Somerset Council; Taunton; Hybrid; GBP 12,000 - 18,000; Full time

Benefits offered by this job

25 days annual leave

LGPS (pension)

Flexible & hybrid working

Health and wellbeing support

Paid volunteering opportunities

Job summary

Somerset Council's Community Learning Team is offering an Employment and Skills Apprentice role, delivering admin support to coordinate adult learning programmes with external providers.

You'll gain practical business administration skills, work with partners, and pursue a nationally recognised Level 3 qualification while enjoying flexible and hybrid working arrangements.

Qualifications

• Willingness to learn and develop new skills.
• Strong organisation skills and attention to detail.
• Excellent verbal and written communication.
• Basic IT skills and experience with common software.
• GCSE English and Maths at grade 4/C or higher, or willingness to achieve.

Responsibilities

• Support Community Learning programmes and activities across Somerset.
• Keep learner, provider and programme records up to date.
• Support learning providers, partners and stakeholders by sharing information.
• Help organise meetings, reports, events and documents.
• Respond to enquiries from colleagues, partners and customers professionally.
• Assist in promoting courses via digital content updates and marketing.
• Carry out data entry and maintain electronic filing systems.
• Ensure information is accurate, accessible and well managed.
• Complete apprenticeship training and work towards Level 3 Business Administration.

Skills

Organisational skills

Attention to detail

Communication

Teamwork

Microsoft Word

Microsoft Excel

Microsoft Outlook

Initiative

Data entry

Education

GCSE English & Maths (4/C or above)

Level 3 Business Administration apprenticeship

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

As an Employment and Skills Apprentice, you'll provide administrative support to the Community Learning Team, helping to coordinate adult learning programmes delivered through external training providers. You'll play an important role in maintaining records, supporting team activities, and ensuring information is accurate, accessible and up to date. This is a varied role that offers the opportunity to work with colleagues, learning providers and partners while developing practical business administration skills in a supportive environment. You'll gain experience of local government and adult learning services while contributing to opportunities that help people across Somerset develop skills, confidence and employment prospects.

How You'll Make a Difference

• Help support Community Learning programmes and activities across Somerset.
• Keep learner, provider and programme records, databases and information up to date.
• Support learning providers, partners and stakeholders by managing and sharing information.
• Help organise meetings, reports, events and other documents.
• Respond to enquiries from colleagues, partners and customers in a professional manner.
• Support the promotion of Community Learning courses and services through marketing activities, digital content updates and awareness-raising with learners and partner organisations.
• Carry out data entry and maintain electronic filing systems.
• Help make sure information is accurate, accessible and well managed.
• Complete your apprenticeship training and work towards a Level 3 Business Administration qualification. We offer flexible and hybrid working arrangements to support a healthy work-life balance.
• You'll have one day per week dedicated to study and off-the-job learning.
• Apprenticeship Programme: Level 3 Business Administration.
• You must meet the national apprenticeship eligibility requirements, including having ordinarily lived in the UK for at least three years.
• Unfortunately, we are unable to offer sponsorship for this role.
  Contract: This is a fixed-term opportunity for two years as part of Somerset Council's Apprenticeship Programme

Looking to start or progress your career in business administration while helping people access learning and employment opportunities across Somerset? This is an exciting opportunity to join Somerset Council's Community Learning Team as an Employment and Skills Apprentice. Through our two-year Level 3 Business Administration Apprenticeship Programme, you'll gain valuable workplace experience while developing skills in administration, organisation, communication and working with others. You'll be supported by experienced colleagues throughout your apprenticeship and work towards a nationally recognised qualification, helping you build a strong foundation for your future career.

• A willingness to learn and develop new skills.
• Good organisation skills and attention to detail.
• Strong verbal and written communication skills.
• The ability to use your initiative and work both independently and as part of a team.
• Basic IT skills, including Microsoft Word, Excel and Outlook.
• A flexible approach and the ability to manage your workload and meet deadlines.
• An interest in administration and supporting local services.
• GCSE English and Maths at Grade 4/C or above, or a willingness to achieve these as part of the apprenticeship.
  At Somerset Council, we're a progressive organisation committed to improving lives and shaping better services for our communities. Based in one of England's most beautiful counties, it's a great place to build your career and enjoy an excellent quality of life.
• 25 days' annual leave plus bank holidays, with the option to purchase additional leave.
• Local Government Pension Scheme (LGPS), one of the UK's most enhanced and secure pension schemes.
• Flexible and hybrid working arrangements to support work-life balance, where service needs allow.
• Health and wellbeing support, including access to confidential employee assistance services.
• Paid volunteering opportunities, helping you make a difference both inside and outside of work.