Administration Support Apprentice (Administration and Onboarding)

Realise Training Group; Sheffield; Hybrid; GBP 12,000 - 16,000; Full time

Benefits offered by this job

Apprenticeship wage

Level 2 Admin Apprenticeship

Training & support

Workplace experience

Projects across functions

Collaborative team environment

Progression opportunities

Job summary

Realise Training is seeking an Administration Support Apprentice in Sheffield to assist the Administration and Onboarding teams with daily tasks and learner records. The role offers full training and the chance to gain a Level 2 Business Administration apprenticeship while contributing to a busy, collaborative department.

You will learn business administration, customer service, and professional communication, working 9am–5pm, Mon–Fri, with progression opportunities upon successful completion.

Qualifications

• GCSE English and Maths are required for eligibility.
• Must be eligible to undertake a Level 2 Business Administration Apprenticeship.
• Past office or customer service experience is advantageous but not essential.
• Organised and motivated to learn with a professional approach.

Responsibilities

• Provide administrative support to Administration and Onboarding teams.
• Maintain and update learner records in internal systems.
• Assist with document management and data entry activities.
• Support archiving and record maintenance processes.
• Communicate professionally with learners and external organisations.
• Support compliance-related administrative tasks.
• Help keep information accurate across digital platforms.
• Assist with departmental projects and improvements.
• Support learner onboarding and contribute to a positive experience.

Skills

Communication

IT Skills

MS Office

Organisation

Time management

Attention to detail

Teamwork

Education

GCSE English & Maths

Eligibility for Level 2 Admin Apprenticeship

Job description

Administration Support Apprentice (Administration and Onboarding)

Sheffield, S9 1AT

Ref: VAC-02646

Sector: Business Skills

Deadline: 13/10/2026

Start Date: 02/11/2026

Working Week: Mon - Fri ( 9am - 5pm)

Positions Available: 1

Vacancy Detail

Realise Training is one of the UK's leading training providers, supporting individuals, employers, and communities through high-quality apprenticeships, adult education, employability programmes, and workforce development solutions. At Realise, you'll be joining a supportive and inclusive organisation where learning, development, and career progression are actively encouraged.

The Role

As an Administration Support Apprentice, you will provide essential support to our Administration and Onboarding Team, helping to ensure processes run efficiently and learner records remain accurate and compliant.

Key Responsibilities

• Provide administrative support to the Administration and Onboarding teams.
• Maintain and update learner records within internal systems.
• Support document management and data entry activities.
• Assist with archiving and record maintenance processes.
• Communicate professionally with learners and external organisations.
• Support compliance-related administration activities.
• Help maintain accurate information across digital platforms.
• Assist with departmental projects and continuous improvement initiatives.
• Support the learner onboarding process and contribute to a positive learner experience.

What You Will Learn

• Business Administration
• Customer Service
• Professional Communication
• Microsoft Office Applications
• Data Management and Accuracy
• Office Systems and Processes
• Time Management and Organisation
• Commercial Awareness
• Team Working and Problem Solving

What We Offer

• National Apprenticeship Minimum Wage.
• A recognised Level 2 Business Administration Apprenticeship.
• Full training and support from experienced professionals.
• Valuable workplace experience within a national training provider.
• Opportunities to work on projects across different business functions.
• A supportive and collaborative team environment.
• Excellent progression opportunities upon successful completion of the apprenticeship.

Future Prospects

Successful completion of the apprenticeship could lead to a permanent position within Realise Training, along with opportunities to progress into wider administration, learner support, onboarding, compliance, or business support roles.

Why Apply?

This role is perfect for a school leaver, college leaver, or someone looking to start a professional career in administration. If you are organised, motivated, and eager to learn while earning a wage and gaining a qualification, this apprenticeship could be the perfect first step into a rewarding career.

Qualifications required

• Desired Qualifications
• - GCSEs (or equivalent) including English and Maths.
• - Eligible to undertake a Level 2 Business Administration Apprenticeship.
• Desired Experience (Not Essential)
• - Previous experience in an office, customer service, school, college, voluntary or work placement environment would be advantageous but not essential.
• - Enthusiastic and motivated to learn.
• - Reliable and professional in approach.
• - Positive attitude towards work and learning.
• - Willingness to develop new skills and knowledge.
• - Committed to delivering high-quality work

Skills required

• - Good verbal and written communication skills.
• - Basic IT skills and confidence using
• - Microsoft Office applications, including Word, Excel and Outlook, or a willingness to learn.
• - Strong organisational skills.
• - Ability to manage multiple tasks and priorities effectively.
• - Good attention to detail and accuracy when handling information and records.
• - Ability to work collaboratively as part of a team.

Other Information

Applicants must live in Sheffield or within a reasonable commuting distance of the city.

Training to be Provided

Your full role and responsibilities will be set out by your employer. They will provide you with all of the on-the-job training you need to up-skill in your role, and your 20% off-the-job learning will be incorporated as part of your working day.

You will be working towards the Business Administrator Level 3 apprenticeship standard, which includes:

• Knowledge, Skills and Behaviours
• Business Administrator L3 Apprenticeship Standard
• Functional skills in Maths and English if required

This will be delivered by your dedicated training provider, Realise.