Administration Support Apprentice (Administration and Onboarding)

Southyorkshireapprenticeships; Sheffield; Hybrid; GBP 9,000 - 13,000; Full time

Job summary

Realise Training in Sheffield is seeking an Administration Support Apprentice to join the Administration and Onboarding Team. This role offers hands-on experience in a busy professional office and a clear pathway to a recognised Level 2 Business Administration Apprenticeship.

You will learn Business Administration basics, customer service, and professional communication while gaining time management and data handling skills during on-the-job training and formal study.

Qualifications

• Gaining a recognised Level 2 Business Administration Apprenticeship
• On-the-job training with off-the-job time allocations
• Functional skills in Maths and English if required
• Working towards the Business Administrator Level 3 Apprenticeship

Responsibilities

• Provide administrative support to the Administration and Onboarding teams
• Maintain and update learner records within internal systems
• Support document management and data entry activities
• Assist with archiving and record maintenance processes
• Communicate professionally with learners and external organisations
• Support compliance-related administration activities
• Help maintain accurate information across digital platforms
• Assist with departmental projects and continuous improvement initiatives
• Support the learner onboarding process and contribute to a positive learner experience

Skills

Business Administration

Customer Service

Professional Communication

Microsoft Office Applications

Data Management

Office Systems

Time Management

Team Working

Job description

Administration Support Apprentice (Administration and Onboarding)

Are you looking to begin your career in business administration while gaining a recognised qualification? Realise Training is seeking a motivated and enthusiastic Administration Support Apprentice to join our Administration and Onboarding Team. This is an exciting opportunity to gain hands‑on experience in a busy, professional office environment.

Realise Training is one of the UK's leading training providers, supporting individuals, employers, and communities through high-quality apprenticeships, adult education, employability programmes, and workforce development solutions. At Realise, you'll be joining a supportive and inclusive organisation where learning, development, and career progression are actively encouraged.

The Role

As an Administration Support Apprentice, you will provide essential support to our Administration and Onboarding Team, helping to ensure processes run efficiently and learner records remain accurate and compliant.

Key Responsibilities

• Provide administrative support to the Administration and Onboarding teams
• Maintain and update learner records within internal systems
• Support document management and data entry activities
• Assist with archiving and record maintenance processes
• Communicate professionally with learners and external organisations
• Support compliance-related administration activities
• Help maintain accurate information across digital platforms
• Assist with departmental projects and continuous improvement initiatives
• Support the learner onboarding process and contribute to a positive learner experience

What You Will Learn

• Business Administration
• Customer Service
• Professional Communication
• Microsoft Office Applications
• Data Management and Accuracy
• Office Systems and Processes
• Time Management and Organisation
• Team Working and Problem Solving

What We Offer

• National Apprenticeship Minimum Wage
• A recognised Level 2 Business Administration Apprenticeship
• Full training and support from experienced professionals
• Valuable workplace experience within a national training provider
• Opportunities to work on projects across different business functions
• A supportive and collaborative team environment
• Excellent progression opportunities upon successful completion of the apprenticeship.

Future Prospects

• Successful completion of the apprenticeship could lead to a permanent position within Realise Training, along with opportunities to progress into wider administration, learner support, onboarding, compliance, or business support roles.
• Why Apply?
• This role is perfect for a school leaver, college leaver, or someone looking to start a professional career in administration. If you are organised, motivated, and eager to learn while earning a wage and gaining a qualification, this apprenticeship could be the perfect first step into a rewarding career.

• Applicants must live in Sheffield or within a reasonable commuting distance of the city.

Successful completion of the apprenticeship could lead to a permanent position within Realise Training, along with opportunities to progress into wider administration, learner support, onboarding, compliance, or business support roles.

About the Training

Your full role and responsibilities will be set out by your employer. They will provide you with all of the on-the-job training you need to up‑skill in your role, and off‑the-job training will follow the time allocations outlined in the Occupational Standard and will be incorporated as part of your working day.

You will be working towards the Business Administrator Level 3 apprenticeship standard, which includes:

• Knowledge, Skills and Behaviours
• Business Administrator L3 Apprenticeship Standard
• Functional skills in Maths and English if required

This will be delivered by your dedicated training provider, Realise.

About the Employer

We specialise in delivering apprenticeships and adult learning programmes across England. Our programmes include Health and Social Care, Early Years, Management, Human Resources, Learning & Development, Retail, Customer Services, Business Administration, Passenger Transport and Hair. Through our experienced trainers and coaches, we work collaboratively to deliver meaningful training experiences. We are proud to work with a diverse range of employers every day and help make a positive contribution to society and the economy. Realise is a collection of nearly 500 knowledgeable professionals who deliver inspiring and meaningful training programmes. Our people‑centred culture helps us inspire over 10,000 learners a year.