Business Admin Apprentice

Gloucestershire County Council; Stroud; Hybrid; GBP 17,000 - 20,000; Full time

Benefits offered by this job

Local Government Pension Scheme

Employee Assistance Programme (EAP)

Cycle to Work

Staff discount scheme

Hybrid working

Job summary

Gloucestershire County Council is offering a Business Admin Apprentice role based in the Stroud locality office. The apprenticeship provides comprehensive training to gain a Level 3 qualification while supporting the Children’s Services Business Support Team in a busy office environment.

You will learn documentation, data handling and scheduling tasks, with a mix of office-based and home-working arrangements and full training provided.

Qualifications

• Adaptability and prioritisation to support busy teams.
• Strong communication skills and ability to liaise with practitioners and families.
• Willingness to study for a Level 3 qualification and complete an NVQ.

Responsibilities

• Dealing with telephone enquiries, taking messages and passing to practitioners.
• Preparing documents using Microsoft Word.
• Updating spreadsheets using Excel.
• Booking meetings using Microsoft Teams and the internal room booking system.
• Uploading documents to Liquid Logic (training will be provided).
• Use of a range of IT software systems.

Skills

Adaptability

Communication skills

Prioritisation

Education

NVQ study

Tools

Microsoft Word

Excel

Microsoft Teams

Liquid Logic

Job description

This is a Gloucestershire County Council job.

• Job Title: Business Admin Apprentice
• Job Location: Redwood House
• Salary: £18,467 per annum
• Hours per Week: 37.00
• Contract Type: Fixed Term
• Duration: 18 months
• Closing Date: 11/10/2026
• Job Requisition Number: 14705
• This post is not open to job share

Would you like to work in a role which is both meaningful and rewarding, where you really feel that you make a difference?

About Us

This is a great time to join Gloucestershire County Council, as Children’s Services is on an exciting journey, which focuses our approach into being more creative, strengths-based and person-centred, to ensure that we work together to ‘Make a Difference’ to our local communities.

We are an agile working organisation with a combination of office-based working and working from home (essential equipment is provided). We place a high premium on diversity and inclusion, as well as on health and wellbeing and we offer a flexible working scheme which is based on business need. We offer Continued Professional Development and will support you to develop your skills and career prospects within Children’s Services.

About The Role

We have an exciting opportunity for someone with a desire to learn and develop in administration, to complete their Level 3 qualification within the Children and Families Business Support Team. This is a fantastic chance to gain a qualification through practical experience in a busy office environment and through spending time learning in an educational setting. Successful candidates will receive comprehensive training and development opportunities throughout their apprenticeship.

The role is based in our Stroud locality office, supporting Stroud Children’s Services. You will have an opportunity to learn about different Children’s Services teams and the key part that our administrators play in assisting our practitioner colleagues to support vulnerable children and families in Gloucestershire.

In addition to studying for your NVQ your duties will include:

• Dealing with telephone enquiries, taking messages and passing to practitioners.
• Preparing documents using Microsoft Word
• Updating spreadsheets using Excel
• Booking meetings using Microsoft Teams and our internal room booking system
• Uploading documents to our bespoke database Liquid Logic (training will be provided)
• Use of a range of IT software systems

About You

We are looking for candidates who are keen to develop their skills in administration and contribute to a more innovative way of working. You must, therefore, be adaptable, have excellent communication skills and have the ability to prioritise workload. If you think that this is the role for you, we look forward to hearing from you. Why are you perfect for this role and what will you bring to our team?

In Return We Will Offer You

• Regular formal and informal support.
• Safe, supportive and positive working environment with regular, robust supervision.
• Access to relevant training and career progression.
• Annual leave of 25.5 days (pro rata) up to 30.5 days (pro rata) after 5 years employment.
• Access to the Local Government Pension Scheme.
• Staff discount scheme that offers access to great savings including discounts with major supermarket chains and high street retailers.
• Access to our Employee Assistance Programme (EAP) that provides free, confidential, counselling and advice for employees, available 24 hours a day, online and by telephone.
• Cycle to Work scheme.
• Links to employee networks such as Prism (LGBT+) network and the Young Employees Network.
• Gloucestershire Salary Sacrifice Green Car Scheme (T&C's apply).

Working in Children’s Services does require an applicant who can be proactive or responsive to changing demands and resilient to some of the tough emotional content of the role. However, it is also a role that can bring great reward and job satisfaction.

Additional Information

To access the Job Profile for this role, please follow the link below:- Business Admin Apprentice - Job Profile

The council is not currently able to offer sponsorship in this role. Candidates will need to have right to work that enables them to commit to at least 6 months' employment. Right to work is not transferable from a sponsored role held with another employer.

Gloucestershire County Council is committed to safeguarding and promoting the welfare of children and young people or vulnerable adults and expects all staff and volunteers to share this commitment.

It is a legal requirement, under the Immigration Act 2016, that anyone appointed to a ‘customer facing role’ must be able to demonstrate an ability to fulfil all spoken aspects of the role with confidence in fluent English.

Hybrid working arrangements are available for the majority of our roles, giving teams the opportunity to work in a way that suits them, balancing service need and individual choice, with a mix of both remote and office working.