Employee Relations Specialist

JDSports; Bury; On-site; GBP 32,000 - 44,000; Full time

Job summary

JD Sports in the United Kingdom is seeking an Employee Relations Advisor to provide professional, proactive ER support to colleagues across Retail, Gyms, and Head Office. You will deliver generalist advice, maintain GDPR-compliant records, and help ensure policies are applied fairly.

The role requires CIPD Level 5 or equivalent, experience in high-volume ER cases, strong knowledge of employment law, and the ability to coach managers and work flexibly to meet deadlines.

Qualifications

• CIPD Level 5 required; Level 3 possible with strong HR generalist evidence.
• Experience as HR/People Advisor in a retail or fast-paced setting with high-volume caseloads.
• Strong knowledge of employment legislation and ER policies.
• Proven minute-taking and accurate documentation.
• Excellent communication, influencing skills, stakeholder engagement.
• Office365 and HR Systems experience; Dayforce advantageous.
• Detail-oriented; able to adapt in a changing environment.
• Flexibility to work outside standard hours for 24/7 operations.

Responsibilities

• Provide first line employee relations advice across the Group to Line Managers and colleagues.
• Support and coach Line Managers to resolve employee relations matters to conclusions.
• Assist with meetings and maintain audit trails for GDPR-compliant records.
• Keep up-to-date with employment legislation, best practice and case law.
• Support critical monthly and annual People processes and related tasks.

Skills

CIPD Level 5

HR Generalist

Employee Relations

Employment Law

HR Systems (Dayforce)

Education

CIPD Level 5 or equivalent

Tools

Office365

HRIS

Dayforce

Job description

JD Sports in the United Kingdom is seeking an Employee Relations Advisor to provide professional, proactive ER support to colleagues across Retail, Gyms, and Head Office. You will deliver generalist advice, maintain GDPR-compliant records, and help ensure policies are applied fairly.

The role requires CIPD Level 5 or equivalent, experience in high-volume ER cases, strong knowledge of employment law, and the ability to coach managers and work flexibly to meet deadlines.