Employee Relations Specialist: Strategic HR Advisor

JD Group; Bury; On-site; GBP 32,000 - 46,000; Full time

Job summary

JD Group in Bury is seeking an Employee Relations Advisor to deliver proactive ER support across Retail, Gyms, Supply Chain and Head Office locations. You will provide practical first-line ER advice, coach managers, and help ensure compliance with employment legislation and company policies.

The role requires CIPD Level 5 or equivalent, and experience in high-volume ER caseloads; familiarity with Office365 and HR systems; occasional out-of-hours work for a 24/7 operation.

Qualifications

• CIPD Level 5 required; Level 3 considered with substantial HR generalist experience.
• Retail or fast-paced environment handling high-volume ER caseloads.
• Strong knowledge of employment legislation and ER policies.
• Excellent documentation and minute-taking skills.
• Clear communication and influencing skills; able to challenge practices.
• Proficient with Office365 and HR systems; Dayforce experience advantageous.
• Able to work flexibly outside standard hours for a 24/7 operation.

Responsibilities

• Provide first-line employee relations advice to Line Managers and colleagues.
• Support and coach Line Managers to resolve ER matters to appropriate conclusions.
• Support meetings for managers and the People team; document outcomes.
• Maintain GDPR-compliant audit trails for all HR records.
• Ensure monthly and annual People processes are completed on time.
• Assist with ER-related projects as required.

Skills

CIPD Level 5

HR generalist experience

Employment legislation knowledge

Communication and influence

Office365 / HR systems

High-volume caseloads

Education

CIPD Level 5 or equivalent

Tools

Dayforce

HRIS

MS Office

Job description

JD Group in Bury is seeking an Employee Relations Advisor to deliver proactive ER support across Retail, Gyms, Supply Chain and Head Office locations. You will provide practical first-line ER advice, coach managers, and help ensure compliance with employment legislation and company policies.

The role requires CIPD Level 5 or equivalent, and experience in high-volume ER caseloads; familiarity with Office365 and HR systems; occasional out-of-hours work for a 24/7 operation.