ER Specialist: Trusted Advisor in People & Culture

Primark Stores Limited; Reading; Hybrid; GBP 42,000 - 70,000; Full time

Benefits offered by this job

Healthcare

Pension

Bonus potential

27 days leave + bank holidays

Tax Saver Tickets

Fitness centre

Subsidised cafeteria

Job summary

Primark Stores Limited is seeking an experienced Employee Relations professional to drive specialist ER guidance across a designated region. You will advise on disciplinary, grievance, performance, and absence matters, while collaborating with stakeholders to resolve complex people issues.

The role focuses on policy development, documentation review, and supporting business change initiatives, with a commitment to compliant, practical solutions and excellent colleague outcomes.

Qualifications

• Proven experience managing complex ER cases in a fast-paced, multi-site environment.
• Strong knowledge of employment law and ER best practice to advise on policy.
• Ability to influence, coach, and build credibility with stakeholders at all levels.
• Excellent communication, interpersonal and relationship-building skills.
• Highly organized, able to prioritise and deliver under pressure.
• Data-driven decision-making with a proactive, improvement mindset.

Responsibilities

• Provide expert employee relations guidance and case management across a region.
• Advise on disciplinary, grievance, performance, absence, flexible working and probation cases.
• Build strong, internal and external relationships to manage risk and outcomes.
• Review ER documentation, policies and training to reflect legal requirements.
• Lead ER aspects of change initiatives and complex business cases.
• Analyse ER trends, maintain case records, and support audits and reporting.

Skills

Employee relations

Employment law

Influence & coaching

Communication

Organization

Customer-focused mindset

Job description

Primark Stores Limited is seeking an experienced Employee Relations professional to drive specialist ER guidance across a designated region. You will advise on disciplinary, grievance, performance, and absence matters, while collaborating with stakeholders to resolve complex people issues.

The role focuses on policy development, documentation review, and supporting business change initiatives, with a commitment to compliant, practical solutions and excellent colleague outcomes.