Employee Relations Consultant

Hastings Direct; England; Hybrid; GBP 35,000 - 50,000; Full time

Job summary

Hastings Direct is seeking an ER Consultant to manage employee relations effectively and support initiatives for colleague retention. The role requires strong communication skills and the ability to handle high-volume ER cases. Join us to contribute to our mission of growth while supporting our colleagues.

Benefits

Flexible working

Competitive bonus scheme

Financial wellbeing support

Mental wellbeing programme

25 days annual leave + bank holidays

Qualifications

• Solid experience dealing with high volume ER cases.
• Excellent written and verbal communication skills.
• Organised, methodical with great attention to detail.

Responsibilities

• Manage absence, conduct and performance via case management.
• Support roll out of colleague retention initiatives.
• Provide reports to identify trends in employee relations.

Skills

Communication

Attention to detail

Relationship building

Time management

Job description

ER Consultant
Location: Bexhill or Leicester/Hybrid



Welcome to Hastings Direct - From our Group HR Director Pam Angel

We're a digital insurance provider with ambitious plans to become The Best and Biggest in the UK market. We've made huge investments in our data and tech capabilities over the past few years, along with nurturing our 4Cs culture. We're proud of the journey we're on as a company and know that our continued success will rely on the contribution of our talented colleagues.

We provide insurance for over three million customers, but we know there's even bigger opportunity out there. The fact you're now reading this job advert means we've tempted you to find out more about - we really hope you like what you see, and you'll join us to share in the success of the exciting chapter that lies ahead.

We understand some people may not apply for jobs unless they feel they tick every box. If you are excited about joining us and think you have some of what we are looking for, even if you're not 100% sure we would love to hear from you.



Job Details

• Effectively manage absence, conduct and performance via informal action and formal case management & manage employee relation case work, including supporting and coaching leaders on best practice
• Supporting the roll out of new initiative around colleague retention
• Navigate our Colleague policies and processes and communicate these to our leaders
• Focussed on achieving positive and reasonable outcomes for both Colleagues and the Company
• Proactively work with leaders to drive and secure early identification and resolution of issues in our core employee relations area & highlight any trends from case work to support the Employee Relations Partner with addressing the issue areas, through providing effective and informative weekly reporting

Skills we would love you to have

• Solid experience dealing with high volume ER cases
• Excellent written and verbal communication skills
• Organised, methodical with a great attention to detail
• Strong relationship building skills with the ability to identify improvements

The interview process
Our interview process involves the below:

• Screening call
  

• 1st stage interview with hiring leader
  
  

• 2nd stage interview with the head of HR
  

As a Disability Confident employer, we're committed to ensuring our recruitment processes are fully inclusive - what this means to you is if you're applying for a job with us, you'll have fair access to support and adjustments throughout your recruitment journey. We also welcome applications through the Disability Confident Scheme (DCS).For more information on the DCS, please visit our inclusive business page on our careers website.



Benefits: In addition to a competitive salary you will also receive…
Flexible working - we champion a flexible hybrid working approach - please speak to your recruiter to discuss in more detail
Competitive bonus scheme - all colleagues are eligible for our annual 4Cs performance bonus
Financial wellbeing - as well as providing you with 4x your salary with our life assurance cover, income protection at no extra cost, and matched pension contributions up to 10%, we are proud to provide you with an award winning package which includes - discounts, cashback, free independent mortgage advice and free access to financial wellbeing support
Mental wellbeing programme - we have the thrive mental health app, our colleague assistance programme available 24/7, our own in-house mental health first aiders, support groups and a dedicated team to make sure we are covering your needs
There's more! - 25 days annual leave + bank holidays, with the option to buy or sell one of your weeks, access to our health care cash back plans, dental plans, discounted health assessments, Cycle to work and tech schemes, discounted and free onsite facilities, social events throughout the year and much more ….

Join us and you'll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company and community. As one of our colleagues, you'll be helping to drive our growth, so in return, we'll give you all the support, training and development you need. Our 4Cs principles are simple: we believe by creating the right culture for our colleagues and giving them the right tools to do their job, we'll deliver good outcomes for every customer, helping us to grow the company profitably and sustainably and allowing us to invest in the communities we serve.


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Hastings Group is an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Please also note that we have a thorough referencing process, which includes credit and criminal record checks.