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Employee Relations Specialist

JGA Recruitment Group

London

On-site

GBP 35,000 - 50,000

Full time

12 days ago

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Job summary

A leading HR and Payroll recruitment agency is seeking an Employee Relations Specialist focused on Absence Management. Based in London, this role involves analyzing attendance data to reduce overall absence rates and guide managers through absence-related processes. Applicants should have in-depth knowledge of UK employment law and proven experience with employee relations cases.

Qualifications

  • Experience in managing complex employee relations cases.
  • Strong ability to interpret data and identify attendance trends.
  • Proven skills in communicating with various levels of management.

Responsibilities

  • Analyse attendance data and develop action plans.
  • Guide managers through case management related to absences.
  • Collaborate with HR for absence management reporting.

Skills

Analytical ability
Communication
Coaching skills
Organizational skills
Empathy

Education

Knowledge of UK employment law

Job description

1 day ago Be among the first 25 applicants

Direct message the job poster from JGA Recruitment Group

Manager | Payroll & HR Recruitment | UK & EMEA Talent

Title: ER Specialist (Absence Management)

Location: London

Contract: 6m FTC

Key Objectives:

  • Reduce overall absence rates through targeted interventions.
  • Identify and address high-risk absence "hotspot" areas with tailored support and focused action.
  • Produce weekly reporting to track progress, highlight key focus areas, and inform decision-making.
  • Develop and implement attendance action plans to be rolled out company-wide.
  • Provide an end-of-project report summarising outcomes, key learnings, and embedded best practices.

Main Responsibilities:

  • Analyse attendance data to identify patterns and high-absence areas, creating bespoke action plans and offering on-site support where needed.
  • Guide and coach managers through absence-related case management, including welfare meetings, return-to-work conversations, and long-term sickness cases, ensuring alignment with company policies.
  • Oversee and advise on occupational health referrals, ensuring reasonable adjustments are considered and implemented.
  • Maintain accurate, GDPR-compliant records of absence cases and support documentation.
  • Collaborate with the wider HR team to produce regular absence management reports, identifying trends and recommending appropriate interventions.

Knowledge, Skills & Experience:

  • In-depth knowledge of UK employment law relating to absence, disability, and reasonable adjustments.
  • Proven track record of managing complex employee relations cases involving absence, including long-term sickness and capability procedures.
  • Strong analytical ability to interpret data, identify trends, and develop proactive solutions.
  • Confident communicator with strong influencing and coaching skills to support and guide managers at all levels.
  • Experience liaising with Occupational Health providers and other external professionals.
  • Excellent organisational and time management skills, with the ability to manage multiple priorities effectively.
  • Discreet and empathetic approach when handling sensitive cases, promoting best practices in attendance management.

Have the above experience? APPLY NOW! You can contact me directly - alexandra@jgarecruitment.com

JGA Recruitment Group Ltd ("We") are committed to equality of opportunity for all applications regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

We are also committed to protecting and respecting your privacy. We are a specialist Payroll and HR recruitment agency and recruitment business defined in the Employment Agencies and Employment Businesses Regulations 2003 (our business).

These statements, together with our privacy notices, set out the basis on which any personal data we collect from you or that you provide to us will be processed by us.

Seniority level
  • Seniority level
    Associate
Employment type
  • Employment type
    Contract
Job function
  • Job function
    Human Resources
  • Industries
    Staffing and Recruiting

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