Employee Relations and Office Manager

Catenon; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

Catenon, a leading Global Beauty Group, is seeking an Employee Relations Advisor and Office Manager in London. This full-time role encompasses HR advising and office management, focusing on business growth and supporting the General Manager. Candidates should possess strong organizational and communication skills, along with prior office management experience.

Benefits

Healthy snacks provided regularly

Collaborative work environment

Qualifications

• Previous office management experience is essential.
• Excellent verbal and written communication skills.
• Strong numerical and literacy skills.

Responsibilities

• Facilitate onboarding and advise managers on HR issues.
• Coordinate calendars and organize meetings and travel.
• Monitor employee absences and provide HR support.

Skills

Organizational skills

Communication

Problem-solving

Attention to detail

Education

Business college training

Job description

A leading Global Beauty Group is seeking an Employee Relations Advisor and Office Manager to be based in their London offices.

This role involves acting as an HR Advisor and managing reception, diaries, travel, meetings, and maintaining an efficient office environment. The position also includes providing administrative and clerical support to the General Manager and HR team, with the goal of supporting business growth in line with company forecasting.

Responsibilities:

• Facilitate onboarding and induction processes.
• Advise managers on handling underperformance or development issues.
• Monitor sick leave, maternity/paternity leave, and other absences.
• Support managers in managing long-term absence cases.
• Help implement and interpret HR policies and procedures.
• Ensure consistency and legal compliance in HR practices.
• Provide advice to employees on HR policies, procedures, and employment matters.
• Act as the first point of contact for employee queries.

Employee Engagement:

• Organize work socials to foster team engagement and build professional networks within different areas.
• Coordinate corporate events, such as Christmas parties and team-building activities.

Office Management:

• Answer general calls and calls to the General Manager, take and distribute messages.
• Maintain and coordinate the calendars of the General Manager and other senior managers.
• Organize appointments and meetings as directed by the General Manager.
• Arrange work events and take minutes at meetings as directed.
• Organize travel and accommodation arrangements for staff.
• Greet visitors and direct them to the appropriate staff member.
• Prepare refreshments and lunches for meetings.
• Receive, sort, and distribute incoming mail and deliveries.
• Perform filing, scanning, and copying of documents.
• Maintain office IT and storage systems with assistance from the Group IT Department.
• Maintain documents, reports, and correspondence.
• Perform work-related errands as requested.
• Monitor and maintain office supplies, ensure health and safety audits are conducted, and implement improvements if needed.
• Ensure office areas are clean and tidy, and provide healthy snacks regularly.
• Arrange and collect couriers as required.

Experience and Competences:

• Previous office management experience is essential.
• Be collaborative, competent, engaging, proactive, and approachable.
• Business college training is an advantage.
• Strong numerical and literacy skills.
• Excellent organization and planning skills.
• Ability to manage work and prioritize tasks effectively.
• Excellent verbal and written communication skills.
• Problem-solving ability.
• Accuracy and attention to detail.
• Reliability and flexibility.
• Experience in the brand industry is not essential but advantageous.
• Flexible with a strong team spirit.
• Analytical thinking skills.

Seniority level

• Entry level

Employment type

• Full-time

Industries

• Staffing and Recruiting

This job posting is active and not expired.