Employee Relations Advisor — Case Management Specialist

Reed; England; On-site; GBP 25,000 - 28,000; Full time

Job summary

Cadent Gas seeks an Employee Relations Advisor to be the primary contact for stakeholders, especially managers handling case management across Gas Distribution in the UK. You will provide timely and informed advice on policies and ensure investigations of potential gross misconduct are robust and progressed to hearings efficiently.

Daily tasks include supporting the ER & Cases Manager with detailed ER issues, preparing papers and reports, assisting in ER projects, tracking ER Plan progress, and

Qualifications

• Experience in case management within a structured corporate environment.
• Strong understanding of ER policies including Disciplinary, Grievance, PIP, DBH, Drugs and Alcohol, and Sickness Absence.
• Excellent administrative, organizational, and communication skills.
• Ability to handle confidential information with discretion.
• Proficient in managing multiple tasks and projects under tight deadlines.
• Strong analytical skills with the ability to manipulate and interpret data effectively.

Responsibilities

• Provide coordinated and comprehensive administrative support to the ER & Cases Manager on a range of detailed, complex, and confidential ER-related issues.
• Prepare papers, reports, and presentation materials as directed by the ER & Cases Manager.
• Assist in dedicated ER-related projects under the direction of the ER & Cases Manager to support the wider ER ambition.
• Maintain progress of the relevant ER Plan, track changes, summarise regular progress updates, and distribute the information as appropriate.
• Support the ER & Cases Manager in developing ER policies as directed.
• Coordinate the extraction of MI from records and systems, manipulate/analyse and present this, and support in the subsequent interpretation of the information.

Skills

Case management

ER policies

Discretion with confidential info

multitasking

Data interpretation

Job description

Cadent Gas seeks an Employee Relations Advisor to be the primary contact for stakeholders, especially managers handling case management across Gas Distribution in the UK. You will provide timely and informed advice on policies and ensure investigations of potential gross misconduct are robust and progressed to hearings efficiently.

Daily tasks include supporting the ER & Cases Manager with detailed ER issues, preparing papers and reports, assisting in ER projects, tracking ER Plan progress, and