Senior Employee Relations Specialist - Complex Cases

National Gas Transmission PLC; Warwick; Hybrid; GBP 55,000 - 60,000; Full time

Benefits offered by this job

Pension scheme

Annual performance bonus

Life assurance

Income protection

Wellbeing support

Professional development opportunities

Hybrid working

Job summary

National Gas is seeking an Employee Relations Complex Cases Specialist in Warwick with hybrid working for a 12-month fixed-term contract. You will provide risk-based advice on sickness absence, disciplinary issues, grievances and performance improvements for complex cases within a supportive HR team.

You will coach managers, review riskier cases, and help shape HR policies and training. The role requires strong knowledge of UK employment law and ACAS guidance, with a focus on fair, compliant

Qualifications

• Proven experience as an Employee Relations specialist managing complex cases.
• Strong understanding of UK employment law and ACAS guidance.
• Experience advising line managers on sickness absence, grievances and investigations.
• Ability to work under pressure, multi-task and deliver timely high-quality work.
• Capable of influencing change and challenging current ways of working.
• Experience with contentious matters including early conciliation and tribunals.

Responsibilities

• Provide ER services to managers on complex case management.
• Coach managers, lead policy improvements and guide HR colleagues.
• Attend disciplinary appeal hearings and complex sickness hearings.
• Support sickness absence and performance improvement cases up to stage 3.
• Advise on discrimination, bullying and harassment and conduct investigations.
• Review cases for potential dismissal and advise on risks.
• Assist with drafting disciplinary papers aligned to process.
• Design and deliver training to upskill managers on policy requirements.
• Share ER trends and insights in management and HR meetings.
• Support trade unions and employee representatives as required.
• Contribute to collective bargaining and policy working groups.

Job description

National Gas is seeking an Employee Relations Complex Cases Specialist in Warwick with hybrid working for a 12-month fixed-term contract. You will provide risk-based advice on sickness absence, disciplinary issues, grievances and performance improvements for complex cases within a supportive HR team.

You will coach managers, review riskier cases, and help shape HR policies and training. The role requires strong knowledge of UK employment law and ACAS guidance, with a focus on fair, compliant