Employee Relations Advisor

Mitie Cleaning & Hygiene Services; Birmingham; Hybrid; GBP 36,000 - 52,000; Full time

Benefits offered by this job

Hybrid working

Professional development & CIPD study

Lifestyle benefits platform

Job summary

Mitie is seeking an Employee Relations Advisor in Birmingham to join our People Team. You will provide expert ER guidance to managers, handle complex cases, and help foster a great workplace for colleagues.

Join a hybrid team with progression opportunities, CIPD development support, and a comprehensive benefits package. Email [e-mail] for accessibility adjustments during recruitment.

Qualifications

• Strong knowledge of UK employment law and ER policies.
• Experience managing a varied ER caseload.
• Excellent communication and relationship-building skills.
• Discretion and confidentiality in all dealings.
• Experience in HR Shared Services is desirable.
• Willingness to pursue CIPD development.

Responsibilities

• Manage a caseload of complex ER cases with fair outcomes.
• Advise and coach managers on ER matters per policy and law.
• Build relationships with senior stakeholders and HR partners.
• Collaborate with Legal and Occupational Health on cases.
• Review ER policies and drive continuous improvements.

Skills

Employee relations

UK employment law

Communication skills

Confidentiality

HR Shared Services

CIPD qualification

Education

CIPD Level 3/5

Job description

Better places, thriving communities.

Location: Birmingham

Hours: 37.5 Hours per week, Monday and Friday

At Mitie, our people are our greatest strength, and our promise is to create a place to work where you can thrive and be your best every day. We're looking for an Employee Relations Advisor to join our growing People Team, providing expert employee relations advice and support to managers across the business while helping create a great place to work for all colleagues.

Role Responsibilities

• Manage a caseload of complex employee relations cases, ensuring fair, compliant and commercially focused outcomes.
• Advise, coach and support managers on employee relations matters in line with employment legislation, company policies and best practice.
• Build effective working relationships with senior stakeholders, the wider HR team and business leaders across Mitie.
• Collaborate with Legal and Occupational Health partners on Early Conciliation cases, Employment Tribunal claims and employee wellbeing matters.
• Review employee relations policies and processes, making recommendations and supporting the implementation of continuous improvements.

What We're Looking For

• Strong knowledge of employee relations policies, procedures and UK employment law of varied complexity
• Experience managing a varied employee relations caseload with confidence and professionalism
• Excellent communication and relationship-building skills, with the ability to influence and coach managers effectively.
• A people-focused approach, demonstrating respect, discretion and confidentiality at all times.
• Experience working within a HR Shared Services environment is desirable.
• A curious and solutions-focused mindset, with the ability to adapt your approach to different situations.
• Ideally CIPD qualified at Level 3 or Level 5, with support available for further professional development.

What's in it for you?

• Hybrid working arrangement with a collaborative and supportive People Team.
• Exposure to a diverse range of employee relations cases across both public and private sector contracts.
• Opportunities for professional development and further CIPD study support.

Our market-leading offering provides you with benefits that suit your lifestyle.

We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.

When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices!

We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).

We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000!

Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.

We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing Chloe Smailes at [e-mail].

Since 1987, Mitie’s 84,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.

Join our Mitie Team.

Together our diversity makes us stronger.

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