Employee Experience Coordinator/ Office Assistant

TN United Kingdom; Greater London; Hybrid; GBP 25,000 - 35,000; Part time

Job summary

An established industry player is seeking an Employee Experience Coordinator/Office Assistant to enhance workplace culture and support HR initiatives. This role involves managing front desk operations, assisting with employee onboarding, and organizing training sessions. The ideal candidate will possess strong interpersonal and organizational skills, ensuring a welcoming environment for employees and visitors alike. Join a dynamic team dedicated to creating an exceptional employee experience and making a positive impact in the workplace. If you are passionate about HR and employee engagement, this opportunity is perfect for you!

Benefits

Growth and development opportunities

Dynamic and supportive work environment

Qualifications

• Excellent interpersonal and communication skills with a friendly demeanor.
• Strong organizational and multitasking abilities with a proactive approach.

Responsibilities

• Support HR leadership in internal communications and employee feedback analysis.
• Manage reception, visitor sign-ins, and assist with office hospitality.
• Help plan office events and coordinate logistics for meetings.

Skills

Interpersonal Skills

Communication Skills

Organizational Skills

Problem-Solving

Attention to Detail

HR Knowledge

Education

Bachelor's Degree in HR or related field

Tools

HR Systems

Job description

Social network you want to login/join with:

Employee Experience Coordinator/ Office Assistant, Hayes

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Client:

TCC Global

Location:

Hayes, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

cdc8651582a4

Job Views:

18

Posted:

01.05.2025

Expiry Date:

15.06.2025

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Job Description:

Job title: Employee Experience Coordinator/ Office Assistant

Location: Hayes, West London
Duration: Permanent or Part-time
Working Model: Hybrid
Salary: Competitive

About us: At TCC Global, we create innovative retail campaigns that drive customer engagement and brand loyalty. From product development to digital integration, we work with leading brands and retailers to deliver exclusive reward-based campaigns. Our solutions focus on loyalty, data monetisation, and revenue diversification, helping retailers build lasting connections with their customers.

The Role: We’re looking for an Employee Experience Coordinator/ Office Assistant to join us on a permanent or part-time basis at our UK office based in Hayes, West London. You’ll play a key role in creating a welcoming and well-organised workplace while supporting HR and employee engagement initiatives. As the first point of contact for employees and visitors, you’ll manage front desk operations, assist with office administration, and contribute to company-wide people initiatives. Core office days are Tuesday, Wednesday, and Thursday.

You will work alongside the Office and facilities Coordinator, ensuring smooth office operations and enhancing the overall employee experience.

What you’ll be doing:

Employee Experience & HR Support

Support Global HR leadership in crafting internal communications, including newsletters, intranet updates, and HR announcements.

Gather and analyse employee feedback through pulse surveys and focus groups, providing insights to leadership for culture improvements

Assist in organising training sessions, e-learning programs, and professional development workshops to upskill employees

Prepare and distribute official HR communications, including employment contracts, promotion letters, and policy updates.

Stay up to date with UK employment laws and best practices, ensuring HR policies and procedures remain compliant

Help organise engagement initiatives, events, and internal communications.

Support the HR team with onboarding, scheduling interviews, and preparing welcome packs.

Facilitate new hire onboarding by preparing welcome packs, processing employment documentation, setting up system access, and coordinating induction schedules.

Gather employee feedback and contribute to workplace culture initiatives.

Manage and update employee records in HR systems, ensuring data accuracy and compliance with company policies and regulations.

Provide administrative support for HR compliance, including tracking policy acknowledgments, managing documentation for audits, assisting with HR reporting, and distributing employee letters.

Reception & Front Desk Support

Welcome employees, visitors, and vendors with professionalism.

Manage reception, visitor sign-ins, and security protocols.

Assist in handling mail, deliveries, and office hospitality (refreshments, meeting spaces).

Assist with meeting room bookings and compliance with health & safety procedures.

Event & Logistics Support

Help plan office events, team-building activities, and HR-led initiatives.

Coordinate logistics for meetings, conferences, and off-site events.

Assist with travel arrangements and compliance tracking.

What we’re looking for:

Excellentinterpersonalandcommunicationskills,withafriendlyandprofessionaldemeanour.

Strongorganisationalandmultitaskingabilities,withaproactiveapproachtoproblem-solving.

Highattentiontodetailandabilitytomanageadministrativetasksefficiently.

Abilitytomaintainconfidentialityandhandlesensitiveinformationwithdiscretion.

GoodbaseHRknowledge.

FamiliaritywithHRsystemsisaplus.

Our Core Values:

Respect – Treat others how they’d like to be treated.

Truth – Be open, honest, and learn from experiences.

Collaborate – Work as one team to be smarter and better.

Care – About our people, our clients, and our community.

What We Offer

Growth and development opportunities

A dynamic and supportive work environment

Ready to make an impact? Apply now and help us shape an exceptional employee experience!