Employee Benefits Administrator

Tekk Fusion; Whiteley; Hybrid; GBP 30,000 - 35,000; Full time

Benefits offered by this job

Hybrid working arrangement

Private medical cover

Company pension scheme

Enhanced family-friendly policies

Ongoing training and development

Career progression opportunities

Wellbeing initiatives

Volunteer opportunities

Supportive team environment

Job summary

Our client in Solent, Hampshire is seeking an experienced Employee Benefits Administrator to join its Benefits team, delivering client-focused administration across schemes and ensuring regulatory compliance.

You will work with advisers, providers and internal teams to manage day-to-day scheme operations, process cases, invoicing, MI reporting, and maintain accurate records.

Hybrid role with salary up to £35,000 and a supportive, collaborative environment offering development opportunities.

Qualifications

• Experience in employee benefits administration.
• Knowledge of GPP, GIP, DIS, PMI and Auto-Enrolment.
• Experience with flexible benefits platforms.
• Excellent written and verbal communication skills.

Responsibilities

• Deliver high-quality, client-focused service to stakeholders.
• Process new and existing benefits business incl. group risk and auto-enrolment.
• Produce suitability reports and lifecycle documentation.
• Maintain schemes: contributions, renewals, joiners, leavers, updates.
• Support monthly invoicing and fee reconciliation.
• Assist with general office administration.
• Ensure records are accurate and compliant with regs.
• Produce and manage MI reporting.
• Use internal systems and resolve data issues.
• Build relationships with providers, advisers, and colleagues.

Skills

GPP

GIP

DIS

PMI

Auto-Enrolment

Flexible benefits

Client communication

Organization

Time management

MS Excel

MS Word

Job description

Employee Benefits Administrator

Solent, Hampshire | Hybrid Working | Up to £35,000

A well-established and growing professional services organisation is seeking an experienced Employee Benefits Administrator to join its Employee Benefits team.

This is an excellent opportunity for someone with a strong background in employee benefits administration who enjoys providing a high level of service to clients while working within a collaborative and supportive environment.

The successful candidate will play a key role in supporting both new and existing clients across a range of employee benefits schemes, ensuring all administration is completed accurately, efficiently, and in line with regulatory requirements.

The Role

As an Employee Benefits Administrator, you will be responsible for delivering exceptional client service and providing administrative support across a broad range of employee benefits arrangements.

Working closely with advisers, colleagues, providers, and senior stakeholders, you will help ensure smooth day-to-day scheme management and contribute to the ongoing development of client relationships.

Key Responsibilities

• Deliver a high-quality, professional, and client-focused service to both internal and external stakeholders.
• Process new and existing employee benefits business, including group risk and auto-enrolment schemes.
• Produce suitability reports and other documentation throughout the client lifecycle.
• Maintain employee benefit schemes, including:
  • Contribution uploads
  • Renewals
  • New joiners
  • Leavers
  • Scheme updates and amendments
• Support monthly invoicing and fee reconciliation processes.
• Assist with general office administration including correspondence, telephone enquiries, document management, and meeting preparation.
• Ensure client records remain accurate, compliant, and maintained in line with regulatory and company standards.
• Produce and manage management information (MI) reporting relevant to the team.
• Use internal systems and software effectively, identifying and resolving data integrity issues where required.
• Build and maintain strong relationships with providers, advisers, and internal colleagues.

About You

To be considered, you should have previous experience within an employee benefits administration role and a good understanding of the employee benefits market.

Essential Experience & Skills

• Proven experience as an Employee Benefits Administrator.
• Knowledge of:
  • Group Personal Pensions (GPP)
  • Group Income Protection (GIP)
  • Death in Service (DIS)
  • Private Medical Insurance (PMI)
  • Auto-Enrolment Pension Schemes
• Experience using flexible benefits platforms.
• Comfortable communicating directly with clients and providers.
• Strong organisational and time-management skills.
• Ability to manage multiple schemes and competing priorities effectively.
• Excellent written and verbal communication skills.
• Strong attention to detail and accuracy.
• Proactive and solutions-focused approach.
• Good IT skills, including Microsoft Word and Excel.

Desirable

• Face-to-face client experience.
• Experience within a regulated financial services or employee benefits environment.

What's on Offer

• Salary up to £35,000
• Hybrid working arrangement
• Private medical cover
• Company pension scheme
• Enhanced family-friendly policies
• Ongoing training and professional development
• Career progression opportunities
• Wellbeing initiatives and employee support programmes
• Volunteering and community engagement opportunities
• Supportive and collaborative team environment

Diversity & Inclusion

Our client is committed to creating an inclusive workplace and welcomes applications from suitably qualified candidates regardless of age, disability, gender identity, marital status, race, religion or belief, sex, or sexual orientation.

Job Title: Employee Benefits Administrator
Location: Solent, Hampshire (Hybrid)
Salary: Up to £35,000
Job Type: Full-Time, Permanent