Employee Benefits Administrator

Heat Recruitment; Dudley; Hybrid; GBP 27,000 - 32,000; Full time

Job summary

A forward-thinking company is looking for a dedicated Employee Benefits Client Manager to join their expanding team. This role, offering hybrid working arrangements, involves providing essential administrative support across various business areas such as Workplace Pensions and Group Risk. The ideal candidate will have a strong background in employee benefits or financial services administration, coupled with excellent organisational and communication skills. If you're eager to develop your career in a supportive and dynamic environment, this opportunity is perfect for you.

Qualifications

• Experience in employee benefits or financial services administration.
• Strong organisational and communication skills.

Responsibilities

• Handle daily office duties and prepare reports.
• Manage administration tasks related to new business submissions.

Skills

Organisational Skills

Communication Skills

IT Proficiency

Time Management

Tools

Gateway

Volume

Job description

Job Description

Location: Dudley, West MidlandsSalary: Up £32,000 per annumWe are seeking a dedicated Employee Benefits Client Manager to join an expanding team in Dudley. This role offers hybrid working arrangements upon completion of a successful 3-month probation period. The successful candidate will play a pivotal role in providing day-to-day administrative support across various business areas, including Workplace Pensions, Group Risk, and Group Private Medical.

Key Responsibilities:

• Handle daily office duties such as answering telephones, printing, and scanning

• Prepare reports and conduct market research for Employee Benefits Group Pension, Group Risk, and Group Medical

• Manage administration tasks related to new business submissions

• Attend meetings to support Financial Advisers when applicable

• Participate in ad-hoc projects within the Employee Benefits Team

• Process non-technical changes, e.g., updating client address details with providers

• Update back-office systems (Gateway and Volume)

• Chase outstanding paperwork related to client cases

• Provide additional administrative support as directed by the Team Leader

Requirements:

• Previous experience in employee benefits or financial services administration

• Strong organisational and communication skills

• Proficiency in using standard and bespoke IT systems

• Ability to work independently and manage time effectively

This is an excellent opportunity for an individual looking to build on their existing knowledge in Corporate/ Employee Benefits and Financial Services within a supportive and dynamic team environment.