Employee Benefits Administrator

TN United Kingdom; Birmingham; On-site; GBP 25,000 - 45,000; Full time

Job summary

An established industry player is seeking an Employee Benefits Administrator to join their dynamic team. This role offers the chance to work in a supportive environment, providing essential administrative support to a diverse range of clients. You will be responsible for liaising with policy providers, processing applications, and ensuring client records are accurate. With a commitment to employee wellbeing and career development, this organization offers a competitive salary, hybrid working options, and a comprehensive benefits package that includes generous leave, pension contributions, and professional development opportunities. Join a team that values diversity and inclusion, and make a real impact in the employee benefits sector.

Benefits

25 days annual leave

Excellent pension scheme

Agile working arrangements

Enhanced maternity/paternity pay

Home office equipment allowance

Health benefits

Professional exam support

Charity days

Company events

Qualifications

• Minimum 2 years in Employee Benefits or Group Pension administration.
• Strong secretarial and numeracy skills with high accuracy.

Responsibilities

• Liaise with policy providers and process new business applications.
• Support with complex matters and maintain client records.

Skills

Excellent communication

Numeracy skills

Organizational skills

Interpersonal skills

Education

2 years experience in Employee Benefits

Tools

Microsoft Word

Microsoft Excel

Adviser Office

Job description

Social network you want to login/join with:

Employee Benefits Administrator, Birmingham

Client:

Succession Wealth

Location:

Birmingham, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Reference:

23c9675e18a8

Job Views:

27

Posted:

24.03.2025

Expiry Date:

08.05.2025

Job Description:

Employee Benefits Administrator - Hybrid working - Birmingham or Glasgow

Our specialist Employee Benefit Solutions division provides employee benefits advice, consultancy, and support to clients of all types and sizes, from workplace pensions and group risk to staff communications. We now have a fantastic opportunity for an experienced Employee Benefits or Pensions Administrator to join the team.

As an Employee Benefits Administrator, you will work as part of a highly professional support team that enables our Planners to maintain a portfolio of employee benefits clients and ensures that the business is able to deliver an outstanding service to its customers.

Key aspects of the role will include:

• Liaising with policy providers for policy details, obtaining policy illustrations, processing new business applications and tracking to completion.
• Processing both group risk renewals and arranging group pension annual review meetings.
• Ensuring that client records are kept up to date and accurate.
• As a Senior team member, you will support with more complex matters.
• Booking client meetings and appointments.
• Preparing documentation, client reports and annual review correspondence.

You:

We are looking for an excellent communicator with a passion for delivering an outstanding level of service and the confidence to maintain and develop strong relationships with both existing and potential clients.

You will also need:

• A minimum of 2 years’ experience within Employee Benefits and/or Group Pension administration, plus...
• Good secretarial and numeracy skills with a high degree of accuracy.
• Excellent interpersonal and organisational skills.
• Working knowledge of Microsoft Word and Excel packages essential.
• Desirable knowledge of Adviser Office.

What you can expect from us:

A competitive basic salary, annual pay reviews and performance linked increases as well as a fantastic range of benefits including:

• 25 days Annual leave rapidly increasing with service, plus bank holidays and additional days for Christmas closure.
• Excellent company pension scheme with a generous employer contribution.
• Agile and family friendly working arrangements to allow for a great work/life balance.
• Company sick pay.
• Enhanced maternity, paternity and adoption pay.
• Up to 40% discount on Aviva Insurance & Investment products.
• £450 towards the purchase of home office equipment.
• Group Life Assurance Scheme: 8 x salary.
• Access to the Benefit Hub; discounts on shopping, dining out, holidays and lots more!
• A range of health benefits including eye care vouchers, flu vaccinations, Annual Health Screening, Digital GP, Mental health and Nutrition Sessions and Employee Assistance Programme.
• Voluntary flexible benefits platform including Private Medical Insurance, Medical Cash Plan, Dental Insurance, Critical Illness and Health Screening.
• Support with cost of professional exams/study days.
• Charity Days.
• Company Events.

Our Wellbeing committee works hard to ensure we can support the wellbeing of our colleagues, whatever their needs. Some of the support we currently offer includes:

• Employee Assistance Programme including access to a 24/7 support line.
• Access to mental health first aiders.
• Parental and compassionate leave.
• Wellbeing Library and Hub.
• Aviva DigiCare and Workplace.
• Bereavement Helpline.

Support in achieving your career goals…

• Sponsorship for relevant professional exams and study leave.
• Access to funded apprenticeships in a range of topics, such as business administration, leadership & management, and accounting & finance.
• Access to Insights Discovery, a psychometric tool, which helps individuals and teams to connect better, overcome challenges & conflict resulting in high performing teams.
• Clear career pathways and endless internal job opportunities.
• Access to a huge range of free courses via our Learning Management system.

Our commitment to DE&I

Succession is committed to building and preserving a culture of inclusion and diversity. With a diverse team of employees we are able to grow, innovate and deliver excellent client care to help us reach our goals as a business. Our diverse teams help us reflect and understand the communities in which we operate and the subjects we cover in our everyday work.

In recruiting for Succession, we welcome the unique contributions all candidates can bring regardless of their background and strive to ensure that every candidate is given the best chance of success through fair and equitable recruitment practice.

We do not accept unsolicited CV submissions from agencies; any such will be accepted as a direct application from the candidate.