Employee Benefits Administrator

JR United Kingdom; Cheltenham; Hybrid; GBP 28,000 - 33,000; Full time

Job summary

An established industry player is seeking a dedicated Employee Benefits Administrator for a full-time hybrid role. This position is crucial for supporting the Employee Benefits team, with responsibilities that include managing client relationships, ensuring compliance, and maintaining accurate data. The ideal candidate will possess strong administrative and communication skills, thrive in a collaborative environment, and be committed to continuous improvement. If you are detail-oriented and customer-focused, this role offers an exciting opportunity to contribute to a dynamic team while enhancing your career in employee benefits administration.

Qualifications

• Experience in administration, preferably in pensions or employee benefits.
• Good communication and data accuracy.

Responsibilities

• Act as a key contact for clients and product providers via phone and email.
• Maintain and update client/member data accurately and timely.

Skills

Administrative Skills

Communication Skills

Data Management

Customer Service

Education

Experience in Administration

Understanding of FCA Compliance

Tools

Intelligent Office Software

Job description

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Client:

Pavilion Recruitment Solutions

Location:

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

2

Posted:

02.05.2025

Expiry Date:

16.06.2025

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Job Description:

Employee Benefits Administrator

Salary - up to £33,000

Bath or Cheltenham/ hybrid

Role Summary:

This is a full-time, hybrid administration role supporting the Employee Benefits (EB) team, with responsibilities across customer service, EB administration, data management, compliance, and office duties.

The role involves being the first point of contact for clients and internal teams, maintaining accurate data, managing pension and health/risk/wellbeing schemes, and supporting client relationships and service delivery.

Strong administrative and communication skills are essential, with an emphasis on teamwork, accountability, and continuous improvement.

Key Responsibilities:

• Act as a key contact for clients and product providers via phone and email.
• Maintain and update client/ member data accurately and timely.
• Process payroll and scheme renewals; support scheme setup and reporting.
• Adhere to FCA regulations and internal compliance procedures.
• Provide general office and administrative support.

Requirements:

• Experience in administration, preferably in pensions or employee benefits.
• Good communication and data accuracy.
• Understanding of FCA compliance is an advantage.
• Experience with Auto Enrolment and Intelligent Office software is desirable.

Key Attributes:

• Organised, accountable, and detail-oriented.
• Collaborative, inquisitive, and adaptable.
• Honest, respectful, and customer-focused.