Employability Administrator - Flexible Hours & Growth

80 Reed in Partnership Ltd; Harlow; On-site; GBP 26,000 - 29,000; Full time

Benefits offered by this job

25 days annual leave

Reed Pension Scheme

Training & development funds

Bi-annual pay reviews

Awards recognition

Job summary

Reed in Partnership is seeking an Administrator to support a team delivering the Restart Scheme to participants referred by Job Centre Plus. You will provide excellent customer service by phone and in person, input and manage data across several databases, and help coordinate on-site training sessions.

The role emphasizes accuracy, speed, and professionalism in a busy environment. A pro-rata salary applies for part-time work, with development opportunities and a supportive benefits package.

Qualifications

• At least one year's experience delivering high-quality customer service (face to face and by telephone).
• Strong data input experience into complex databases with accuracy.
• High attention to detail and ability to work under pressure.

Responsibilities

• Taking ownership: receiving and processing incoming participant referrals and producing attendance reports.
• Being fair, open and honest: first point of contact for participant queries and issuing vouchers as required.
• Working with Advisers and Trainers to schedule appointments and correct paperwork.

Education

A-Levels or Level 3 Diploma

GCSE English Language (B)

Tools

Excel

Microsoft Word

Job description

Reed in Partnership is seeking an Administrator to support a team delivering the Restart Scheme to participants referred by Job Centre Plus. You will provide excellent customer service by phone and in person, input and manage data across several databases, and help coordinate on-site training sessions.

The role emphasizes accuracy, speed, and professionalism in a busy environment. A pro-rata salary applies for part-time work, with development opportunities and a supportive benefits package.