Employability Administrator – Drive Restart Scheme Support

80 Reed in Partnership Ltd; London Borough of Croydon; Presencial; GBP 29.000 - 33.000; Tempo integral

Benefícios oferecidos por esta vaga

25 days annual leave

Pension scheme

Leadership training

Development funds

Bi-annual pay reviews

Resumo da vaga

Reed in Partnership is seeking an Employability Administrator in a 9‑month fixed term contract ending in July 2027. The role supports Employment Advisers and Trainers, handling referrals, data entry, and appointment scheduling.

Applicants should have strong customer-service skills, high accuracy in data tasks, and proficiency in Excel and Word. The position offers pro‑rata annual leave, pension benefits, and professional development opportunities.

Qualificações

• Minimum one year customer service experience in person and by phone.
• Experience with high-volume data entry in complex databases.
• Ability to work under pressure and multi-task to tight timescales.
• High attention to detail and accuracy.
• Excellent decision-making skills.
• Advanced knowledge of Excel and Microsoft Word.
• Minimum of 2 A-Levels or Level 3 Diploma.
• GCSE English Language Grade B or Level 2 literacy at interview.

Responsabilidades

• Receiving and processing incoming participant referrals from Job Centre Plus; producing and monitoring reports.
• First point of contact for participant queries in person and by telephone; issuing vouchers and petty cash.
• Collaborating with Advisers and Trainers to schedule appointments and rectify paperwork.

Conhecimentos

Customer service

Data entry

Multi-tasking

Attention to detail

Decision making

Excel

Microsoft Word

Formação

A-Levels or Level 3 Diploma

GCSE English (Grade B)

Ferramentas

Excel

Microsoft Word

Descrição da vaga

Reed in Partnership is seeking an Employability Administrator in a 9‑month fixed term contract ending in July 2027. The role supports Employment Advisers and Trainers, handling referrals, data entry, and appointment scheduling.

Applicants should have strong customer-service skills, high accuracy in data tasks, and proficiency in Excel and Word. The position offers pro‑rata annual leave, pension benefits, and professional development opportunities.