Emergency Fire Dispatcher - Critical Communications

911 Emergency Communications; South Yorkshire; On-site; GBP 32,000 - 52,000; Full time

Job summary

911 Emergency Communications in Yorkshire is seeking Fire Dispatcher professionals to coordinate responses to fires, rescues, and hazardous incidents, monitor radio channels, and document incident details accurately. The role requires clear communication, adherence to response plans, flexibility for overnight, weekend and holiday shifts, and ongoing training to maintain certifications.

You will work indoors at a control center, interacting with responding crews and coordinating resources during

Qualifications

• A high school diploma or recognized equivalency credential is commonly required.
• Fire dispatch certification, emergency medical dispatch training, or incident-management coursework may be required for particular assignments.
• Some employers provide entry-level instruction; others seek experienced dispatchers with fire communications training.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Skills

Clear radio communication

Organizational skills

Education

High school diploma or equivalent

Job description

911 Emergency Communications in Yorkshire is seeking Fire Dispatcher professionals to coordinate responses to fires, rescues, and hazardous incidents, monitor radio channels, and document incident details accurately. The role requires clear communication, adherence to response plans, flexibility for overnight, weekend and holiday shifts, and ongoing training to maintain certifications.

You will work indoors at a control center, interacting with responding crews and coordinating resources during