Emergency Department Flow Coordinator & Front-Door Lead

West Suffolk NHS Foundation Trust; Bury St Edmunds; Presencial; GBP 32 000 - 42 000; Tempo integral

Resumo da oferta

West Suffolk NHS Foundation Trust in Bury St Edmunds seeks a streaming and floor coordinating nurse to manage the timely assessment and navigation of patients attending the Emergency Department, streaming them to the most appropriate service for their needs.

You will lead nursing teams, oversee daily ED operations across ENP, Resus, Paediatric ED and Ambulatory Care, and ensure safe, compassionate care with clear communication for patients, visitors and staff.

Responsabilidades

• Coordinate and timely assess ambulatory patients; ensure safe progression through their care journey and streaming to ED or on-site GP service.
• Accurately assess the patient and interpret clinical signs to enable rapid decisions on the destination that best addresses health needs.
• Ensure patients receive high standards of care and good communication during the streaming process.
• Provide nursing management in the ED and deliver person-centred care plans and pathways.
• Coordinate day-to-day operations across ENP, Resus, Majors, Rapid Assessment, Paediatric ED and Ambulatory Care.
• Facilitate timely placement of patients in appropriate beds.
• Resolve risk management issues and feedback to the Unit Manager.
• Promote effective communication between staff and external bodies.
• Create and maintain a safe, welcoming environment for patients, visitors and staff.
• Network internally and externally to promote the Emergency Department.

Descrição da oferta de emprego

West Suffolk NHS Foundation Trust in Bury St Edmunds seeks a streaming and floor coordinating nurse to manage the timely assessment and navigation of patients attending the Emergency Department, streaming them to the most appropriate service for their needs.

You will lead nursing teams, oversee daily ED operations across ENP, Resus, Paediatric ED and Ambulatory Care, and ensure safe, compassionate care with clear communication for patients, visitors and staff.