Emergency Department Admin Team Lead

Royal Devon University Healthcare NHS Foundation Trust

Exeter

On-site

GBP 32,000 - 42,000

Full time

3 days ago

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Benefits offered by this job

27 days annual leave (rising to 33)

NHS Pension scheme

Blue Light Card discounts

Cycle to work

Occupational health services

Job summary

The Royal Devon University Healthcare NHS Foundation Trust is seeking an experienced manager to lead the Emergency Department (North) reception and administration teams. The post holder will oversee rotas, annual leave, sickness management, and 1:1s, driving efficient and patient‑facing services.

You will provide daily admin support to ED Consultants and SAS Doctors, acting as a key contact for their administrative needs and contributing to continuous improvements in processes and patient care

Qualifications

Experience leading reception/administrative teams in healthcare.
Strong ability to manage rotas, annual leave and sickness absence.
Proven track record of improving administrative processes.

Responsibilities

Lead and supervise the ED Reception team to ensure appropriate staffing and efficient, patient‑centred reception.
Line manage administrative and clerical staff and day‑to‑day admin within the Emergency Department (North).
Provide daily administrative support to ED Consultants and SAS Doctors and coordinate their admin needs.
Collaborate with clinical, operational and administrative colleagues to improve systems and service delivery.