EMEA Technical Security TAM: Post-Sales & SOC Insight

Vega; Greater London; Remote; GBP 90,000 - 130,000; Full time

Job summary

Vega is seeking a Technical Account Manager for the EMEA region to own post-sales technical relationships, onboarding, adoption, and strategic guidance for top customers. This hands-on, high-trust role sits at the intersection of customer engineering, security operations, and product.

You'll be the primary trusted advisor, guiding customers through onboarding, data indexing, detections onboarding and tuning, and complex issue resolution with Vega's engineering and product teams.

Qualifications

• 6+ years in a technical, customer-facing role (TAM, Customer Engineer, Senior Support or similar).
• Hands-on experience with SIEM or observability platforms (Splunk, Elastic/ELK, Microsoft Sentinel or equivalent).
• Strong cloud fundamentals across AWS, Azure and/or GCP.
• Scripting skills in Python and/or Bash.
• Able to engage both engineers and executive stakeholders effectively.

Responsibilities

• Own the post-sales technical and security relationship for a portfolio of customers, as their primary trusted advisor.
• Lead onboarding, implementation, data indexing, detection onboarding and tuning, environment configuration end-to-end.

Skills

6+ years experience

SIEM/Observability

Cloud fundamentals

Python/Bash scripting

Engineer/Executive communication

Travel readiness

Tools

Splunk

Elastic/ELK

Microsoft Sentinel

Job description

Vega is seeking a Technical Account Manager for the EMEA region to own post-sales technical relationships, onboarding, adoption, and strategic guidance for top customers. This hands-on, high-trust role sits at the intersection of customer engineering, security operations, and product.

You'll be the primary trusted advisor, guiding customers through onboarding, data indexing, detections onboarding and tuning, and complex issue resolution with Vega's engineering and product teams.