EMEA Strategic Account Leader | AI-Driven Growth & Equity

Mparticle; Greater London; On-site; GBP 105,000 - 158,000; Full time

Benefits offered by this job

Equity in company

AI tools access

Extra leave

London office

Job summary

Rokt, a leading AI-first ecommerce platform, is seeking a Strategic Account Manager for EMEA based in London. You will drive growth across strategic accounts, coordinate product, commercial and operations teams, and manage executive relationships to deepen product adoption and revenue across complex, fast-moving accounts.

You will lead planning and execution with Mutual Action Plans and Joint Business Plans, leveraging data, AI tools, and strong commercial acumen to deliver measurable outcomes

Qualifications

• 4+ years of experience in client success, strategic account management, consulting, partnerships, or related customer-facing role.
• Strong ability to lead product discussions, interpret data, and collaborate cross-functionally.
• Excellent organizational and program management skills under pressure.
• Excellent communication and stakeholder management at senior levels.
• Bonus: German and/or French language skills.

Responsibilities

• Own day-to-day strategic account management for your book of business, driving growth, health, and expansion across multiple products.
• Coordinate internal and external workstreams to ensure fast, precise execution across product, commercial, and operations.
• Lead account planning with Mutual Action Plans, Joint Business Plans, QBRs, and executive engagement.
• Build and maintain relationships with senior client stakeholders and navigate challenging conversations with credibility and commercial rigor.
• Use data and AI-enabled tools to identify growth opportunities and optimize account outcomes.

Skills

Strategic account management

Cross-functional leadership

Data interpretation

Executive stakeholder management

German/French (bonus)

Job description

Rokt, a leading AI-first ecommerce platform, is seeking a Strategic Account Manager for EMEA based in London. You will drive growth across strategic accounts, coordinate product, commercial and operations teams, and manage executive relationships to deepen product adoption and revenue across complex, fast-moving accounts.

You will lead planning and execution with Mutual Action Plans and Joint Business Plans, leveraging data, AI tools, and strong commercial acumen to deliver measurable outcomes