EMEA Post-Sales Storage Engineer (Linux/Windows)

Graid Technology Inc.; United Kingdom; On-site; GBP 65,000 - 90,000; Full time

Job summary

A leading technology firm is seeking a Post-Sales Support Engineer in the UK. The role requires extensive experience in enterprise storage systems, proficiency in Linux and Windows environments, and excellent communication skills. You will support enterprise customers by diagnosing and resolving complex issues while collaborating with global teams. This full-time position offers the opportunity to work in a dynamic and innovative environment.

Qualifications

• 6+ years of experience in enterprise storage support or systems engineering.
• Strong command-line skills in Linux and familiarity with Windows Server environments.
• Excellent communication skills, both verbal and written.

Responsibilities

• Deliver expert-level post-sales support to enterprise customers and partners.
• Diagnose and resolve complex storage and system integration issues.
• Assist in troubleshooting for Graid SupremeRAID customers.

Skills

Enterprise storage support

Linux command-line skills

Windows Server familiarity

Knowledge of NVMe and RAID

Hardware troubleshooting

Ansible understanding

Technical documentation

Excellent communication skills

Tools

Zoho CRM

fio

blktrace

gdsio

Job description

A leading technology firm is seeking a Post-Sales Support Engineer in the UK. The role requires extensive experience in enterprise storage systems, proficiency in Linux and Windows environments, and excellent communication skills. You will support enterprise customers by diagnosing and resolving complex issues while collaborating with global teams. This full-time position offers the opportunity to work in a dynamic and innovative environment.