EMEA Growth Account Executive - Flexible

Servicenow; Staines-upon-Thames; Hybrid; GBP 30,000 - 54,000; Full time

Job summary

ServiceNow is seeking a highly driven Inside Sales Representative to join our expanding Inside Sales team. You will prospect into new accounts, expand usage within existing customers, and ensure customers get value from the NOW Platform. Proven B2B sales experience and the ability to work across teams will help you exceed quota.

You will collaborate with Sales Specialists, Solution Consultants, Renewal Sales and more to build the future of ServiceNow sales talent and drive revenue growth.

Qualifications

• Experience in leveraging or critically thinking about how to integrate AI into work processes.
• 1-3 years of experience in a tech sales role, with an early track record of new business development and/or account management.
• Some experience or exposure to self-sourcing pipeline, ideally including a new logo or cross-sell opportunity you've generated yourself.
• A genuine interest in growing revenue within an existing customer base, as well as winning new business.
• A good understanding of the sales process, with the ability to learn to navigate more complex, multi-stakeholder sales cycles.
• Strong business acumen and curiosity — able to learn a customer's strategic priorities and position relevant value.
• Excellent presentation, verbal, and written communication skills.
• Strong relationship-building skills, with the ability to build meaningful business relationships with customers, prospects, partners, and internal colleagues.
• Persistent and dependable, especially with attendance, deliverables, and deadlines.
• Coachable, with a genuine desire to develop as a full-cycle seller.

Responsibilities

• Meet or exceed Monthly, Quarterly and Annual sales objectives.
• Manage sales opportunities and business relationships over the telephone with influential contacts within Small, Mid-Market, and Commercial Accounts.
• Focus on understanding an organization’s business drivers, challenges, pain points and how ServiceNow solutions map to these.
• Strategically prospect within key verticals to develop new opportunities and pipeline
• Follow the Value Selling sales process to win new business, expand within existing accounts and ensure contract renewals
• Collaborate with an extended team and coordinate resources necessary to further sales cycle such as Solution Consultants, Customer Service, Partners etc.
• Provide timely and accurate information to management such as forecasting, territory plans, strategic account plans etc.
• Working towards daily, monthly & quarterly KPI metrics such as new prospect meetings, pipeline generation, ACV bookings and Renewal Rates
• Occasional travel for training and/or meetings may be required.

Skills

Tech sales

New logo development

Cross-sell

Pipeline generation

Account management

Value selling

Presentation skills

Relationship-building

Persistence

Coachable

AI integration

Job description

ServiceNow is seeking a highly driven Inside Sales Representative to join our expanding Inside Sales team. You will prospect into new accounts, expand usage within existing customers, and ensure customers get value from the NOW Platform. Proven B2B sales experience and the ability to work across teams will help you exceed quota.

You will collaborate with Sales Specialists, Solution Consultants, Renewal Sales and more to build the future of ServiceNow sales talent and drive revenue growth.