EMEA Enterprise Partnerships Lead

Uber Germany GmbH; Greater London; Hybrid; GBP 120,000 - 150,000; Full time

Benefits offered by this job

Bonus eligibility

Equity

Comprehensive benefits

Job summary

Uber Germany GmbH is seeking a Customer Success Manager for EMEA Enterprise Accounts based in London. You will bridge HQ leadership, brand teams, and Uber Eats’ commercial teams across EMEA, creating a single, end-to-end operational capability for the portfolio and driving decision-grade insights from data.

You will not build queries yourself but will guide the analytical work, landing recommendations with brand CEOs and a sophisticated investment finance team.

Qualifications

• 6+ years in account management, customer success, strategic partnerships, commercial strategy, consulting or a comparable client-facing role.
• Demonstrable experience owning senior multi-stakeholder relationships, including at C-Suite level.
• Strong analytical judgement; able to interpret complex data and turn it into clear recommendations.
• Excellent communication and presentation skills with credibility across commercial and finance audiences.
• Experience working across multiple markets or in matrixed, in-market teams.

Responsibilities

• Map and own senior HQ relationships across EMEA for the portfolio.
• Build standardized reporting and QBR cadence at portfolio level.
• Turn data into decision-grade insights to guide market entries and store openings.
• Land recommendations with brand CEOs and investment-fund finance teams.
• Design and implement the operating model and playbook for EMEA enterprise account management.
• Coordinate cross-market prospecting to ensure a unified Uber experience across markets.

Skills

Account management

C-Suite relationships

Analytical thinking

Communication skills

Multi-market experience

Job description

Uber Germany GmbH is seeking a Customer Success Manager for EMEA Enterprise Accounts based in London. You will bridge HQ leadership, brand teams, and Uber Eats’ commercial teams across EMEA, creating a single, end-to-end operational capability for the portfolio and driving decision-grade insights from data.

You will not build queries yourself but will guide the analytical work, landing recommendations with brand CEOs and a sophisticated investment finance team.