EMEA Digital Solutions Manager - Client & Data Innovation

ntrs; Greater London; Presencial; GBP 120.000 - 150.000; Jornada completa

Descripción de la vacante

Northern Trust in the United Kingdom seeks an experienced Manager, Digital Solutions Consulting to lead a team delivering innovative digital, reporting, and data solutions for EMEA clients. The role combines leadership, client consulting, and technology solutioning to enhance the client experience.

You will partner with Product and Technology teams, manage complex implementations, and drive adoption of digital capabilities while maintaining high service standards.

Formación

• Proven leadership experience within financial services, asset servicing, fintech, or a related client-facing technology environment.
• Strong understanding of digital platforms, data solutions, reporting tools, APIs, and client technology solutions.
• Excellent communication, presentation, and stakeholder management skills.
• Ability to lead cross-functional initiatives and influence outcomes across global teams.

Responsabilidades

• Lead, coach, and develop a team of Digital Solutions Consultants.
• Partner with clients to understand business objectives and recommend digital, reporting, and data solutions.
• Oversee client onboarding, platform adoption, and implementation of technology solutions.
• Act as a senior escalation point for complex client requirements and digital initiatives.
• Collaborate with Product, Technology, Relationship Management, and Operations teams to deliver client-focused outcomes.
• Gather client feedback and represent the voice of the client in product enhancement and innovation discussions.
• Deliver presentations, product demonstrations, training sessions, and client technology reviews.
• Drive strategic initiatives that improve client experience, operational efficiency, and digital adoption.

Conocimientos

Leadership

Digital platforms

Client relationships

Communication

Cross-functional collaboration

Project management

Descripción del empleo

Northern Trust in the United Kingdom seeks an experienced Manager, Digital Solutions Consulting to lead a team delivering innovative digital, reporting, and data solutions for EMEA clients. The role combines leadership, client consulting, and technology solutioning to enhance the client experience.

You will partner with Product and Technology teams, manage complex implementations, and drive adoption of digital capabilities while maintaining high service standards.