Director, Digital Solutions Consulting

079 NT Management Services Limited; Greater London; On-site; GBP 90,000 - 120,000; Full time

Job summary

Northern Trust is seeking an experienced and client-focused Manager, Digital Solutions Consulting to lead a team delivering innovative digital, reporting, and data solutions to clients across EMEA. The role combines people leadership, client consulting, technology solutioning, and strategic partnership with Product and Technology teams to enhance the overall client experience.

The team serves as a trusted bridge between clients, digital capabilities, reporting solutions, and product innovation.

Qualifications

• Proven leadership in financial services or fintech.
• Strong understanding of digital platforms, data solutions, reporting tools, and APIs.
• Experience managing client relationships and delivering complex implementations.
• Excellent communication, presentation, and stakeholder management.
• Ability to lead cross-functional initiatives across global teams.
• Drive client outcomes through innovation and strategic consulting.
• Strong problem-solving, organizational, and project management skills.

Responsibilities

• Lead, coach, and develop a team of Digital Solutions Consultants.
• Partner with clients to understand business objectives and recommend digital, reporting, and data solutions.
• Oversee client onboarding, platform adoption, and implementation of technology solutions.
• Act as a senior escalation point for complex client requirements and digital initiatives.
• Collaborate with Product, Technology, Relationship Management, and Operations teams to deliver client-focused outcomes.
• Gather client feedback and represent the voice of the client in product enhancement and innovation discussions.
• Deliver presentations, product demonstrations, training sessions, and client technology reviews.
• Drive strategic initiatives that improve client experience, operational efficiency, and digital adoption.

Skills

Leadership

Financial services

Digital platforms

APIs

Client relationships

Communication skills

Cross-functional leadership

Problem solving

Job description

Northern Trust is seeking an experienced and client-focused Manager, Digital Solutions Consulting to lead a team delivering innovative digital, reporting, and data solutions to clients across EMEA. The role combines people leadership, client consulting, technology solutioning, and strategic partnership with Product and Technology teams to enhance the overall client experience.

The team serves as a trusted bridge between clients, digital capabilities, reporting solutions, and product innovation.