EMEA Customer Success Leader

Deepstreamtech; Greater London; On-site; GBP 40,000 - 70,000; Full time

Job summary

Deepstreamtech is seeking a dynamic candidate in Greater London who will serve as a trusted advisor to clients, helping them navigate commercial challenges. This role involves understanding customer needs deeply and utilizing the Planhat platform for resolutions. The ideal candidate has experience in a ‘closing’ sales role, strong success in managing a client portfolio, and a tech-savvy approach to solutions. Join us for a chance to work with diverse clients in an exciting, fast-paced environment.

Qualifications

• Proven ability to be a trusted advisor to global clients.
• Experience in a closing role within a B2B SaaS or fast-growth environment.
• Strong record of success in managing a portfolio.

Responsibilities

• Understand customers’ problems and objectives deeply.
• Help solve customer issues using the Planhat platform.
• Engage in strategic discussions and handle client renewals.

Skills

Client advising

Problem solving

Sales success

Tech-savviness

Portfolio management

Job description

Deepstreamtech is seeking a dynamic candidate in Greater London who will serve as a trusted advisor to clients, helping them navigate commercial challenges. This role involves understanding customer needs deeply and utilizing the Planhat platform for resolutions. The ideal candidate has experience in a ‘closing’ sales role, strong success in managing a client portfolio, and a tech-savvy approach to solutions. Join us for a chance to work with diverse clients in an exciting, fast-paced environment.