EMEA Crisis Management Strategist

TikTok; Greater London; On-site; GBP 80,000 - 110,000; Full time

Job summary

TikTok in London is seeking a Regional Crisis Manager to advance the Crisis Management program across the region. You will lead regional CMTs, coordinate activations, and drive post-incident reviews while advising senior stakeholders.

You will develop and operationalise crisis management standards, monitor threats, and mentor Crisis Specialists. A track record in regional/global crisis operations and international travel is essential for this role.

Qualifications

• Experience managing crisis operations, planning and/or exercises at regional/global levels.
• Strong project management skills and thought leadership.
• Coordinating corporate functions in a highly complex environment.
• Writing clearly and succinctly for diverse audiences.
• Smart judgments and principled decision-making during high-urgency situations.
• Ability to work in the office five days a week and travel internationally on a frequent basis.

Responsibilities

• Drive regional Crisis Management Strategy & Programme development across the region.
• Lead and coordinate Crisis Management Teams (CMTs) and maintain readiness.
• Design and deliver regional CMT training, risk-based exercises and workshops.
• Lead real-time CMT activations and coordinate post-incident reviews.
• Monitor existing and emerging physical security threats and risks.
• Build relationships with regional partners and senior leaders for awareness and engagement.
• Mentor Crisis Specialists and regional team members.

Skills

Crisis management

Project management

Stakeholder management

Team leadership

Clear writing

Decision-making under pressure

Job description

TikTok in London is seeking a Regional Crisis Manager to advance the Crisis Management program across the region. You will lead regional CMTs, coordinate activations, and drive post-incident reviews while advising senior stakeholders.

You will develop and operationalise crisis management standards, monitor threats, and mentor Crisis Specialists. A track record in regional/global crisis operations and international travel is essential for this role.