Hybrid Crisis Response and Resilience Specialist

Mitie Group plc.; Greater London; Híbrido; GBP 50.000 - 80.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Hybrid working

Highly competitive salary

Company benefits

8AM - 4PM (may vary with operational

Descripción de la vacante

Mitie Group plc. is seeking a Crisis Management Specialist to support crisis management and site resilience across EMEA from London. You will facilitate crisis activations, coordinate with stakeholders and maintain program tools and documentation in a dynamic environment.

The role involves real-time response support, training, contingency planning and post-incident reviews, reporting to the EMEA Crisis Management Lead, with hybrid working in London.

Formación

• Experience in crisis management or organisational resilience in large organisations.
• Ability to thrive in ambiguous, fast-changing environments and pivot between priorities.
• Strong stakeholder engagement and communication under pressure.

Responsabilidades

• Provide real-time crisis response support for cross-functional teams.
• Assist with impact analysis under tight deadlines using evolving information.
• Support real-time crisis management responses and adapt to changing dynamics.
• Execute post-call actions and coordinate follow-up activities.
• Support crisis management activations and run training/exercises.
• Maintain crisis management plans, documents and metrics.
• Design and update crisis simulation exercises for evolving risk landscapes.
• Support contingency planning and resilience initiatives across regions.
• Coordinate cross-departmental activities amid competing demands.

Conocimientos

Crisis Management

Operations

Stakeholder Engagement

Adaptability

Change Management

Ambiguity Tolerance

Multitasking

Problem Solving

Pivot Management

Tech Savvy

Descripción del empleo

Mitie Group plc. is seeking a Crisis Management Specialist to support crisis management and site resilience across EMEA from London. You will facilitate crisis activations, coordinate with stakeholders and maintain program tools and documentation in a dynamic environment.

The role involves real-time response support, training, contingency planning and post-incident reviews, reporting to the EMEA Crisis Management Lead, with hybrid working in London.