EMEA Collections & Credit Specialist

Propelis; Salford; On-site; GBP 26,000 - 36,000; Full time

Job summary

Propelis is seeking a Collections Coordinator to join our Global Business Services team in Salford. You will support a range of credit control and collections activities, liaising with customers and internal teams to ensure timely payments and accurate account reconciliations.

The role emphasizes strong communication, attention to detail and the ability to work independently while contributing to a collaborative finance function.

Qualifications

• Previous experience in Credit Control, Collections, Accounts Receivable or a similar finance role.
• Strong written and verbal communication skills.
• Experience managing customer queries and building positive relationships.
• Good Excel skills and confidence working with financial data.
• Strong attention to detail and organisational skills.
• Ability to work independently while contributing positively to a team environment.
• A proactive, friendly approach and willingness to learn.

Responsibilities

• Managing customer payment collections and resolving account queries.
• Building positive relationships with customers via email and telephone.
• Reconciling customer accounts and issuing statements.
• Reviewing customer credit limits and credit reports.
• Allocating cash receipts within SAP.
• Producing customer and financial data reports to support the wider business.
• Supporting audit and compliance activities, including SOX controls.
• Assisting with bad debt and doubtful debt provision calculations.

Skills

Written and verbal communication

Customer relationships

Excel skills

Attention to detail

Independent working

Proactive approach

Tools

SAP

Job description

Propelis is seeking a Collections Coordinator to join our Global Business Services team in Salford. You will support a range of credit control and collections activities, liaising with customers and internal teams to ensure timely payments and accurate account reconciliations.

The role emphasizes strong communication, attention to detail and the ability to work independently while contributing to a collaborative finance function.