EMEA Channel Partnerships Lead

eGain Corporation; Newbury; Sur place; GBP 90 000 - 130 000; Plein temps

Résumé du poste

eGain Corporation seeks a European Partner Manager to scale our partner ecosystem across UK and Europe. This revenue-owning role focuses on recruiting, enabling, and growing referral, reseller and implementation partners who deploy our AI-powered CX platform.

You will own the partner lifecycle end-to-end, build joint business plans, drive pipeline and revenue, and coordinate with sales, marketing, and delivery across regions. Based in the UK with travel across Europe.

Qualifications

• 10+ years in a sales-focused channel/partner management role.
• Proven track record recruiting and enabling partners for refer, resell, or implement enterprise software.
• Direct experience in CX, contact centre, knowledge management, or AI.
• Experience at a SaaS or AI company; exposure to software infra/platforms is a plus.
• Ability to build and execute joint business plans translating into pipeline/revenue.
• Strong commercial instincts — negotiating partner agreements, deals, incentives.

Responsabilités

• Recruit and onboard partners across referral, resale, and implementation motions.
• Build joint business plans with each partner, defining goals and milestones.
• Enable partners on the platform, positioning, and differentiation.
• Drive pipeline generation with partners into enterprise accounts and co-sell motions.
• Own channel-sourced revenue and manage revenue through partnerships.
• Manage partner lifecycle end-to-end: sourcing, contracting, onboarding, enablement, activation, relationship.
• Coordinate with sales, marketing, and delivery as the internal partner advocate.

Connaissances

Partner Management

Channel Sales

Enterprise Software

SaaS

CX Knowledge

Outils

CRM (Salesforce)

MS Excel

Description du poste

eGain Corporation seeks a European Partner Manager to scale our partner ecosystem across UK and Europe. This revenue-owning role focuses on recruiting, enabling, and growing referral, reseller and implementation partners who deploy our AI-powered CX platform.

You will own the partner lifecycle end-to-end, build joint business plans, drive pipeline and revenue, and coordinate with sales, marketing, and delivery across regions. Based in the UK with travel across Europe.