Embedded Field Engineer & Training Lead (UK)

Reveal Technology

England

Remote

GBP 80,000 - 95,000

Full time

9 days ago

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Benefits offered by this job

Medical coverage
Dental coverage
Vision coverage
Parental Leave
Unlimited PTO
Home Office stipend

Job summary

Reveal Technology is seeking an Embedded Field Service Representative to join our on-site team with a UK special operations customer in Poole. You will be the day-to-day link, getting software into users’ hands, training them, and keeping it running during exercises and operations at sea and on land.

The role requires proximity to Poole, some international travel, and UK DV clearance eligibility. You’ll collaborate with US engineering, gather field feedback, and ensure training materials stay

Qualifications

  • Strong practical IT skills across Windows and networking.
  • Hands-on experience with geospatial, mapping, or ISR systems.
  • Experience delivering training to mixed audiences, from junior users to officers.
  • Comfortable working directly with special operations users.
  • Self-starter able to work with limited oversight and discretion for sensitive customers.
  • Based in or able to commute daily to Poole.

Responsibilities

  • Embed with the customer on site 2–3 days a week as the primary Reveal contact.
  • Install, configure and support Farsight nodes, viewers, XR kit and Echo in camp, field and at sea.
  • Deliver training from new-user courses to refresher sessions and keep materials current.
  • Support exercises, rehearsals and operations, including 3D reconstruction from drone data.
  • Fix problems in the field and escalate to engineering when needed.
  • Capture user feedback and translate into tickets and feature requests.
  • Test pre-release builds and new features to ensure training is ready.
  • Collect real-world datasets for engineering use.
  • Pass requirements and opportunities to International Sales Engineer and support demos.
  • Report activity and progress against contract deliverables via SITREPs.

Skills

Strong IT skills
Geospatial ISR
Training delivery
Self-starter
DV clearance eligible
UK national

Tools

Python scripting
C# / gRPC

Job description

Reveal Technology is seeking an Embedded Field Service Representative to join our on-site team with a UK special operations customer in Poole. You will be the day-to-day link, getting software into users’ hands, training them, and keeping it running during exercises and operations at sea and on land.

The role requires proximity to Poole, some international travel, and UK DV clearance eligibility. You’ll collaborate with US engineering, gather field feedback, and ensure training materials stay

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