Elite Retail Security & Customer Safety Champion

Mitie; Dover; Presencial; GBP 12.000 - 17.000; Jornada completa

Descripción de la vacante

Mitie is seeking a Retail Elite Security Officer to join the Total Security Management Team. You will provide a highly visible security presence while delivering exceptional customer service in a retail setting and be flexible across shift patterns and locations.

Flexibility, teamwork, and strong communication are essential, with experience in retail security and licenses such as Frontline Door Supervision and CCTV advantageous. Driving licence may be beneficial.

Formación

• Must be a team player with an enthusiastic attitude.
• Able to work on own initiative and adapt to changing shifts.
• Retail security experience required.
• Flexible approach to work to suit business needs.
• Excellent written and verbal communication skills.
• Capable in the use of technology.
• Conflict resolution trained and able to de-escalate situations.

Responsabilidades

• Provide a highly visible security presence protecting customers and colleagues.
• Deliver professional security service with strong customer focus.
• Deterrence of anti-social behaviour, theft, and criminal activity.
• Liaise with store management, Police and external agencies as needed.
• Use conflict resolution to diffuse workplace tensions.
• Identify and rectify safety and wellbeing risks in line with policies.

Conocimientos

Team player

Self-motivated

Retail security

Flexible shifts

Communication

Tech proficient

Conflict resolution

Door supervision license

CCTV licence

UK driving licence

Herramientas

BWCCTV

Descripción del empleo

Mitie is seeking a Retail Elite Security Officer to join the Total Security Management Team. You will provide a highly visible security presence while delivering exceptional customer service in a retail setting and be flexible across shift patterns and locations.

Flexibility, teamwork, and strong communication are essential, with experience in retail security and licenses such as Frontline Door Supervision and CCTV advantageous. Driving licence may be beneficial.