Electronics Product Support Engineer-Defence & Maritime NPI

Matchtech; England; On-site; GBP 52,000 - 72,000; Full time

Job summary

Matchtech Group seeks a Product Support Engineer (Electronics) to support products through their lifecycle from development to production and customer support. The role focuses on reliability, quality, cost and performance in demanding maritime environments.

You will work with cross-functional teams to investigate issues, implement corrective actions, and provide documentation and reports for product lifecycle support.

Qualifications

• Experience in product support, electrical engineering, electronics engineering, manufacturing engineering or production engineering.
• Degree-level qualification in Electrical Engineering, Electronics Engineering, Manufacturing Engineering or a related discipline, or equivalent practical experience.
• Understanding of complex manufacturing environments and product lifecycle support.
• Strong technical analysis, fault-finding and problem-solving skills.
• Experience using CAD software, ideally SolidWorks or Creo.
• Good working knowledge of Microsoft Office.
• Clear communication skills and the ability to collaborate effectively with multidisciplinary teams.
• Strong organisation skills, attention to detail and the ability to manage competing deadlines.
• Eligibility to obtain SC clearance.

Responsibilities

• Investigating complex technical and manufacturing issues through data analysis and structured problem-solving.
• Identifying root causes and implementing practical corrective and preventative solutions.
• Supporting product reliability improvements, product-life extension and production efficiency.
• Providing engineering support for new product introduction (NPI).
• Managing engineering changes, technical requests and product support activities.
• Working closely with Engineering, Operations, Quality, Supply Chain, Project Delivery and Customer Support teams.
• Preparing clear technical information, reports and product documentation.
• Representing Product Support at technical and project review meetings.

Skills

Data analysis

Problem solving

Fault finding

Communication

Organisation

Education

Electrical/Electronics Eng

Tools

SolidWorks

Creo

Microsoft Office

Job description

Matchtech Group seeks a Product Support Engineer (Electronics) to support products through their lifecycle from development to production and customer support. The role focuses on reliability, quality, cost and performance in demanding maritime environments.

You will work with cross-functional teams to investigate issues, implement corrective actions, and provide documentation and reports for product lifecycle support.