Electronic Gaming Host: Energetic Guest-Experience Leader

Rank Group; Glasgow; Hybrid; GBP 18,000 - 28,000; Full time

Job summary

Grosvenor Casinos is seeking an Electronic Gaming Host at the Grosvenor Glasgow Riverboat. You will greet guests on the electronic gaming floor, deliver memorable service, and contribute to a vibrant gaming environment.

The role requires a hospitality mindset, strong customer service skills, and the ability to work within a 24/7 operation. Applicants should be team players with a positive attitude and a willingness to learn more about the gaming product.

Qualifications

• Experience in hospitality roles and guest-facing service.
• Strong customer service and social interaction skills.
• Positive attitude with ability to engage guests and maintain high standards.
• Willingness to work as part of a team and deliver excellent service.

Responsibilities

• Greet and attend to guests on the electronic gaming floor to create a welcoming atmosphere.
• Ensure high levels of customer service and care to exceed guest expectations.
• Contribute to a lively, engaging gaming environment across a 24/7 operation.
• Provide thoughtful service that enhances the guest experience and encourages return visits.

Skills

Hospitality experience

Customer service

Team player

Willingness to learn

Job description

Grosvenor Casinos is seeking an Electronic Gaming Host at the Grosvenor Glasgow Riverboat. You will greet guests on the electronic gaming floor, deliver memorable service, and contribute to a vibrant gaming environment.

The role requires a hospitality mindset, strong customer service skills, and the ability to work within a 24/7 operation. Applicants should be team players with a positive attitude and a willingness to learn more about the gaming product.