Electronic Gaming Host: Create World-Class Casino Moments

Rank Group; England; Hybrid; GBP 19,000 - 23,000; Full time

Benefits offered by this job

Rewards program

Induction & training

Career progression

Team environment

Job summary

Grosvenor Casinos is seeking an Electronic Gaming Host to be the welcoming face of our electronic gaming floor, delivering engaging service and memorable moments for guests.

You will greet and attend to guests, ensuring they feel valued and entertained, while upholding high standards of hospitality and teamwork.

Join a vibrant team within The Rank Group and enjoy development opportunities, ongoing learning, and the rewards of a dynamic, customer-focused environment.

Qualifications

• An understanding of the overall standard of the electronic gaming offer within the unit & those factors which impact its contribution to the business, together with a willingness to learn more about this product area.
• Experience of working successfully in a hospitality role.
• A positive attitude, great customer service and social skills.
• A willingness to be a team player, ensuring high customer service standards are delivered.

Responsibilities

• As an Electronic Gaming Host, you’ll be the welcoming face of our electronic gaming floor and play a pivotal role in creating an unforgettable guest experience.
• Your enthusiasm for connecting with people will shine as you greet and attend to our guests, making them feel valued and entertained.
• Your job goes beyond interaction; it's about infusing every moment with excitement and care, ensuring that each guest's visit exceeds expectations.
• Your efforts will foster a vibrant, engaging atmosphere that encourages guests to return time and again.
• You’ll create memorable experiences through thoughtful service and a friendly demeanour and will set the tone for a fantastic gaming adventure for every visitor.

Skills

Hospitality experience

Customer service

Team player

Positive attitude

Job description

Grosvenor Casinos is seeking an Electronic Gaming Host to be the welcoming face of our electronic gaming floor, delivering engaging service and memorable moments for guests.

You will greet and attend to guests, ensuring they feel valued and entertained, while upholding high standards of hospitality and teamwork.

Join a vibrant team within The Rank Group and enjoy development opportunities, ongoing learning, and the rewards of a dynamic, customer-focused environment.