Electrical Tech Support Engineer - Mon-Fri, Office-Based

Eligo Recruitment; Basingstoke; On-site; GBP 30,000 - 35,000; Full time

Benefits offered by this job

Full product training

Job summary

Eligo Recruitment is seeking a Technical Support Engineer based in Basingstoke, working for a UK manufacturer of automatic gates, traffic barriers and access control systems.

The role focuses on resolving electrical and electronic faults, advising customers and engineers, and receiving comprehensive product training. Monday–Friday, office-based with excellent long-term career prospects and no call-outs.

Qualifications

• Electrical, electronic or electro‑mechanical background.
• Strong fault-finding and diagnostic skills.
• Willingness to work office-based in Basingstoke, Monday–Friday.
• Ability to provide first-line technical support remotely.

Responsibilities

• Provide first-line technical support via telephone and email.
• Diagnose electrical and electronic faults.
• Support installation and commissioning.
• Assist with programming and configuration.
• Advise on correct products and applications.
• Identify spare parts and replacement components.
• Escalate complex engineering issues when required.
• Build long-term technical expertise across product range.

Skills

Electrical fault-finding

Diagnostic skills

Communication skills

Problem-solving

Learning mindset

PLCs

Automation equipment

Tools

PLCs

Automation equipment

Job description

Eligo Recruitment is seeking a Technical Support Engineer based in Basingstoke, working for a UK manufacturer of automatic gates, traffic barriers and access control systems.

The role focuses on resolving electrical and electronic faults, advising customers and engineers, and receiving comprehensive product training. Monday–Friday, office-based with excellent long-term career prospects and no call-outs.