Electrical Services Scheduler (12-Month FTC)

Cambridge Maintenance Services Limited; St. Ives; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Annual Leave: 25 days + Bank Holidays

Bonus scheme and car allowance

Pension scheme

Job summary

Cambridge Maintenance Services Limited in St Ives is seeking an Electrical Services Administrator to join a busy team on a 12-month FTC. You will schedule electrical engineers' work, allocate tasks to meet SLAs, and manage client instructions by phone and email.

The role requires excellent organisation, attention to detail, and strong communication skills; you will maintain records, chase updates, prepare quotations and RAMS, and deliver high-quality customer service.

Qualifications

• Proven ability to follow processes with a high level of accuracy.
• Competent in Microsoft Word and Excel.
• Professional and confident when communicating by phone and email.
• Adaptable and able to thrive in a fast-paced environment.
• Highly organised with strong multitasking and prioritisation skills.
• Collaborative team player with a proactive approach.
• Strong attention to detail and commitment to excellent customer service.

Responsibilities

• Liaise with engineers, clients, and internal teams to ensure works are delivered efficiently.
• Schedule and allocate planned and reactive works for electrical engineers.
• Manage incoming calls, emails, and client instructions.
• Update client portals and maintain accurate records on internal systems.
• Chase engineers for updates, paperwork, and certification.
• Prepare and update quotations and RAMS documentation.
• Ensure jobs are completed, compliant, and closed out with all required paperwork.
• Deliver excellent customer service and elevate issues when required.

Skills

Attention to detail

Organisation

Communication

Multitasking

Team player

Tools

Microsoft Word

Microsoft Excel

Job description

Cambridge Maintenance Services Limited in St Ives is seeking an Electrical Services Administrator to join a busy team on a 12-month FTC. You will schedule electrical engineers' work, allocate tasks to meet SLAs, and manage client instructions by phone and email.

The role requires excellent organisation, attention to detail, and strong communication skills; you will maintain records, chase updates, prepare quotations and RAMS, and deliver high-quality customer service.