Elective Scheduling Coordinator – Patient Access

MFT; Urmston; On-site; GBP 20,000 - 26,000; Full time

Job summary

Manchester University NHS Foundation Trust (MFT) is seeking an admin role to support the Booking and Scheduling Team at the Trafford Elective Hub. You will manage elective waiting lists, schedule admissions, and ensure data quality across hospital systems.

The post focuses on maintaining waiting time targets and patient pathway efficiency. Based at Trafford General Hospital, you will work closely with clinical teams, manage pre-op bookings, and help replace cancelled theatre slots.

Qualifications

• GCSEs or equivalent education required.
• Experience dealing with members of the public.
• Experience in administrative procedures.
• Experience with waiting lists and booking systems.
• Excellent IT and keyboard skills.
• Ability to prioritise workload and work under pressure.
• Experience with RTT/waiting list knowledge and MDT.

Responsibilities

• Ensure elective inpatient procedures are listed accurately and dates scheduled within waiting times.
• Adhere to Patient Access Policy and IT/data protection policies.
• Operate Patient Administration System and other departmental computerised systems; collect data to meet DoH data sets.
• Manage elective patient work queues and pre-op processes with appointments.
• Coordinate pre-operative assessments and admission dates; handle changes or cancellations.
• Escalate issues to avoid breaches in waiting times.
• Respond to urgent referrals postponed.
• Analyse weekly data from the HIVE system.
• Forecast problems and report to Supervisor.
• Replace cancelled patients on theatre lists.

Skills

Public interaction

Teamwork

IT skills

Prioritisation

Booking and scheduling

MS Office

HIVE hospital system

Waiting list knowledge

Pressure handling

Education

GCSEs or equivalent

Tools

HIVE hospital system

MS Office (Outlook/Word/Excel)

Job description

Manchester University NHS Foundation Trust (MFT) is seeking an admin role to support the Booking and Scheduling Team at the Trafford Elective Hub. You will manage elective waiting lists, schedule admissions, and ensure data quality across hospital systems.

The post focuses on maintaining waiting time targets and patient pathway efficiency. Based at Trafford General Hospital, you will work closely with clinical teams, manage pre-op bookings, and help replace cancelled theatre slots.