Elective Access Team Leader

Oxford University Hospitals NHS Foundation Trust; Oxford; On-site; GBP 42,000 - 54,000; Full time

Job summary

Oxford University Hospitals NHS Foundation Trust is recruiting for an Elective Access Team Leader to drive waiting list management and access targets across the Neurosciences Directorate as the Surgical Elective Centre expands. You will lead the Elective Access and Waiting List Teams and coordinate with clinical services to ensure prioritisation and timely booking.

You will report to the Patient Access Manager and work closely with the Deputy Operational Services Manager to deliver RTT and

Qualifications

• Line management experience within a NHS or healthcare setting.
• Knowledge of the 18-week RTT pathway and cancer access standards.
• Experience working within Elective Access or Waiting List management is desirable.

Responsibilities

• Provide leadership to the Elective Access and Waiting List Teams.
• Oversee Patient Tracking Lists (PTLs) and waiting list management to meet targets.
• Support RTT and Cancer Access standards delivery across services.
• Lead clinical prioritisation and chronological booking across outpatient and inpatient activity.
• Train staff on RTT rules and guidance under the direction of the Patient Access Manager.
• Cover vacancies or sickness within the elective access team as required.

Skills

Line Management

18-week RTT pathway

NHS experience

Job description

This is an exciting opportunity to join the Patient Access Service at a pivotal time, supporting the opening of the Surgical Elective Centre (SEC). As Orthopaedic Spinal elective activity expands within the Neurosciences Directorate, the post holder will play a central role in ensuring patients receive timely and effective access to care. They will provide leadership to the Directorate's Elective Access and Waiting List Teams, overseeing the Patient Tracking Lists (PTLs), driving best practice in waiting list management, and supporting the delivery of access targets and an excellent patient experience., The Elective Access Team Leader will support the Patient Access Manager, who, in conjunction with the Deputy Operational Services Manager, is responsible for the management and delivery of Referral to Treatment (RTT) and Cancer Access standards across assigned services. The post holder will lead the Directorate's Elective Access and Waiting List Teams and oversee the associated Patient Tracking Lists (PTLs), ensuring effective waiting-list management and timely progression of patients through their pathways. The role will be particularly important in supporting the Patient Access Service as the Surgical Elective Centre (SEC) comes on board. The post holder will work closely with clinical services to ensure consistent clinical prioritisation and chronological booking across outpatient and inpatient activity, while providing effective coordination and oversight of the additional activity and pathways generated through this service expansion.

• To provide assurance to the Trust regarding the management of outpatient and inpatient referral to treatment (RTT) pathways to meet all relevant local and national targets
• To be responsible for ensuring that systems are in place to achieve the delivery of the Directorate's patient access targets via the implementation of new processes and procedures and updating the Patient Access Manager and Deputy Operational Services Manager on, at least, a weekly basis
• The post holder is responsible for the practical management of the outpatient and inpatient waiting lists, working closely with the Directorate to ensure waiting list improvements and national targets are achieved
• To present highly complex statistical information to staff to assist with ongoing service improvement
• The post holder is responsible for supporting the Patient Access Manager and Deputy Operational Services Manager within the directorate in the achievement of all elective access targets
• The post holder will be responsible for training all staff in the rules and guidance for RTT delivery under the direction of the Patient Access Manager
• The post holder will provide support and line management of the outpatient and inpatient booking teams ensuring optimum utilisation of clinic and theatre capacity
• The post holder will be required to cover vacancies/sickness of the elective access team

• Line Management
• Knowledge of 18-weel RTT pathway
• Desirable criteria
• NHS experience

Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research.

The Trust comprises of four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury. Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community. We call this Delivering Compassionate Excellence and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence.

Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research. The Trust comprises four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury. Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community. We call this Delivering Compassionate Excellence, and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence. These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via the OUH YouTube channel. In 2023 NHS England launched its first sexual safety charter, and our Trust proudly signed it. We pledge zero tolerance for inappropriate sexual behaviour and commit to the ten core principles Oxford University Hospitals promotes a safe, respectful hiring environment. If you want to make a difference with us, come and join our team. Together, we will uphold the highest standards of care and professionalism.

Sexual Safety Charter: In 2023 NHS England launched its first sexual safety charter, and our Trust proudly signed it. We pledge zero tolerance for inappropriate sexual behaviour and commit to the ten core principles Oxford University Hospitals promotes a safe, respectful hiring environment. If you want to make a difference with us, come and join our team. Together, we will uphold the highest standards of care and professionalism.

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.