Front of House Team Leader

Social Pub And Kitchen - Stonegate Group; Reading; On-site; GBP 22,000 - 30,000; Full time

Job summary

An established industry player is seeking an experienced Front of House Team Leader to join their vibrant team at a popular venue in Reading. This role is all about creating memorable guest experiences, leading a passionate team, and maintaining high service standards. With a focus on fostering a welcoming atmosphere, you'll engage with guests and ensure smooth operations. The company offers great perks, including discounts and flexible working options, making it an exciting opportunity for those looking to thrive in the hospitality sector.

Benefits

25% off food and drink for you and friends

Online benefits portal with discounts

VIP entry to Pubs and Bars

Stonegate Hotel Discounts

Flexible working

David Lloyd Corporate Discount Rates

Discounted Dental Insurance

Wagestream – Early access to wages

Award winning development programmes

Qualifications

• Proven experience in a leadership role within the hospitality sector.
• Ability to create a welcoming environment for guests.

Responsibilities

• Lead and motivate the Front of House team to ensure excellent guest experiences.
• Maintain smooth operations and consistency in service delivery.

Skills

Team Leadership

Customer Service

Communication

Problem Solving

Education

Experience in Hospitality

Job description

Location - The Boundary

Front of House Team Leader

We are looking for an experienced Front of House Team Leader who can lead, motivate and encourage the wider team to deliver an amazing guest experience at The Boundary.

Can you…

• Work alongside the management team to bring our shared vision to life.

• Help maintain smooth operations and consistency.

• Foster a warm and welcoming environment where guests feel comfortable and valued.

A little bit about us…

At Social Pub and Kitchen, we pride ourselves on being individually crafted and hero great experiences at any time of the day or night. We tailor to our diverse range of guests, and our teams create the perfect place to socialise with friends, whether that be for Bottomless Brunch, sport or to join us for a great night out. Each venue is different and has its own unique identity, and this is something we celebrate in our teams too. We need our team to engage confidently with our guests, have a passion for great beer, cocktails, and sport. If its live it’s on, and we are the place to watch it. The Boundary is located in the heart of Reading City. It is a great place for our guests to stop for a relaxing drink, whether after work or during the weekend, with its superb selection of cask ales and traditional beers and ciders. Our guests can also enjoy great-tasting pub food, including a range of pub classics and delicious burgers. Fantastic sports viewing throughout the pub, so our guests never miss a match.

What's in it for you?

• Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs

• Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers for Team Leaders

• VIP entry to our Pubs and Bars

• Stonegate Hotel Discounts

• Flexible working

• David Lloyd Corporate Discount Rates

• Discounted Dental Insurance

• Wagestream – Early access to your earned wages

• Award winning development programmes

To be considered for the Front of House Team Leader position at The Boundary you must be 18 or over as the roles involves the sale of alcohol.

At Stonegate Group, we're proud to be the biggest operator of pubs, bars, and late-night venues in the United Kingdom. Our leading brands are diverse and well-known, including names like Slug and Lettuce, Be At One and Popworld. Find out more about a career with Stonegate Group at www.stonegatecareers.co.uk

If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact The Boundary directly.

Job Reference: TR1306946ReaFOHTL