Care Home Administrator

TN United Kingdom; Liverpool; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading healthcare provider is seeking a Care Home Administrator in Woolton, Liverpool. The role involves payroll processing, compliance management, and general administrative support. Ideal candidates are proactive, organized, and possess excellent communication skills. Join a dedicated team focused on resident care and enjoy various employee benefits.

Benefits

Discounts on shopping and entertainment

Flex Earn – earned wage access

Free face-to-face counselling

Monthly vouchers for 'Employee of the Month'

Opportunities for training and career progression

Salary sacrifice pension scheme

Blue Light Card discounts

Free eye tests and discounted glasses

Cashback card for savings

Free mental health support programs

Qualifications

• Previous experience in a similar role is required.
• Professional attitude and appearance.

Responsibilities

• Processing payroll details for all employees.
• Maintaining compliance dashboards and files.
• Assisting with recruitment and training.

Skills

Communication

Resourcefulness

Time-management

Multitasking

Job description

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Harbour Healthcare are recruiting for a Care Home Administrator in Woolton, Liverpool. Harbour Healthcare sets high standards for resident care. Working for Harbour Healthcare means joining a team that prioritizes residents' care and comfort. Our team is professional, respectful, responsible, well-trained, and holds high expectations of themselves and each other.

This is a great opportunity for a positive, self-motivated, friendly, and proactive individual. We are seeking someone experienced in the field to join our established team of professionals.

Main duties of the Administrator include:

1. Processing payroll details for all employees using the Cold Harbour system.
2. Ensuring care worker and service user files remain compliant, and following up on key documents as required.
3. Maintaining and updating compliance dashboards such as NMDS and training platforms.
4. Assisting with the recruitment process, including vetting, screening, and training applicants before placement, and ensuring ongoing training needs are met.
5. Answering calls and liaising with clients, relatives, and external stakeholders.
6. Taking minutes of meetings.
7. Adhering to GDPR requirements.
8. Writing letters and emails.
9. Providing general administrative support to management and the home.

The role of the Administrator is vital for the smooth operation of the office. The successful candidate will have previous experience and demonstrate the following attributes:

• Excellent written and verbal communication skills.
• Experience with office equipment (e.g., fax machines, printers).
• A professional attitude and appearance.
• Resourcefulness and proactivity in resolving issues.
• Multitasking and time-management skills, with the ability to prioritize tasks.

Benefits of working for Harbour Healthcare include:

• Discounts on shopping, fashion, days out, travel, entertainment, and more.
• Flex Earn – earned wage access.
• Free face-to-face counselling for you and your family.
• Monthly vouchers for 'Employee of the Month'.
• Opportunities for training and career progression.
• Salary sacrifice pension scheme.
• Blue Light Card – discounts across numerous retailers.
• Access to free eye tests and discounted glasses.
• Cashback card – save up to £ annually at major brands.
• Free meditation series, wellbeing podcasts, and live virtual events.
• Free mental health support programs.
• Free workout plans and digital gym classes.
• Free mindset and wellbeing series.
• Seasonal events, competitions, and incentives.
• Refer a friend scheme – earn up to £ for referrals.
• On-site parking.

If you believe you're suitable for this role, we would love to hear from you.