Care Home Administrator

Harbour Healthcare Ltd; Stockport; On-site; GBP 22,000 - 28,000; Full time

Job summary

An established industry player in healthcare is seeking a Care Home Administrator to ensure the smooth running of operations at their Stockport location. This role is ideal for a proactive and friendly individual with experience in administration and a passion for providing high-quality care. You will be responsible for processing payroll, maintaining compliance, assisting with recruitment, and providing vital administrative support. Join a professional team that values respect, responsibility, and continuous improvement, while enjoying a range of benefits designed to enhance your wellbeing and career progression.

Benefits

Discounts on shopping and entertainment

Cycle Scheme

Free face-to-face counselling

Staff recognition awards

Opportunities for training and progression

Salary sacrifice pension scheme

Blue Light Card discounts

Free eye tests

Cashback card

On-site parking

Qualifications

• Previous relevant experience in an administrative role.
• Demonstrated ability to maintain compliance and manage records.

Responsibilities

• Processing payroll details and maintaining compliance files.
• Assisting with recruitment and training of new staff.
• Providing general administrative support to management.

Skills

Excellent written and verbal communication skills

Proficiency in Microsoft Office Suite

Experience with office equipment

Professional appearance and attitude

Resourcefulness and proactivity in problem-solving

Excellent organizational skills

Ability to multitask, prioritize, and manage time effectively

Job description

Care Home Administrator

Hilltop Court Care Home, Stockport, SK4 1RD

Harbour Healthcare

Harbour Healthcare is recruiting for a Care Home Administrator in Stockport. We set high standards for resident care, and working for Harbour Healthcare means joining a team that prioritizes residents' care and comfort. Our team is professional, respectful, responsible, well-trained, and holds high expectations of themselves and each other.

This role offers a great opportunity for a positive, self-motivated, friendly, and proactive individual. We are seeking someone with experience in the field to join our established team of professionals.

Main Duties of the Administrator:

1. Processing payroll details for all employees using the Cold Harbour system.
2. Ensuring compliance of care worker and service user files, and following up on key documents as required.
3. Maintaining and updating compliance dashboards such as NMDS and training platforms.
4. Assisting with recruitment processes, including distributing application forms, vetting, screening, and training new staff, and ensuring ongoing training needs are met.
5. Filing and record keeping.
6. Answering calls and liaising with clients, relatives, and external stakeholders.
7. Taking minutes at meetings.
8. Adhering to GDPR requirements.
9. Writing letters and emails.
10. Providing general administrative support to management and the home.

The role is vital to ensuring the smooth running of the office. The successful candidate will have previous relevant experience and demonstrate the following key attributes:

Essential Skills:

• Excellent written and verbal communication skills
• Proficiency in Microsoft Office Suite
• Experience with office equipment (fax machines, printers)
• Professional appearance and attitude
• Resourcefulness and proactivity in problem-solving
• Excellent organizational skills
• Ability to multitask, prioritize, and manage time effectively

Benefits of Working at Harbour Healthcare:

• Discounts on shopping, fashion, days out, travel, entertainment, and more
• Cycle Scheme – up to 39% savings on bike purchases
• Free face-to-face counselling for staff and families
• Staff recognition awards and Employee of the Month vouchers
• Opportunities for training and career progression
• Salary sacrifice pension scheme
• Blue Light Card – discounts at numerous retailers
• Free eye tests and discounted glasses
• Cashback card – save up to £500 annually
• Wellbeing portal offering free meditation, podcasts, virtual events, mental health support, workout plans, live classes, and wellbeing series
• Seasonal events, competitions, and incentives
• Refer a Friend scheme – earn up to £250
• On-site parking

If you believe you are suitable for this role, we would love to hear from you. Apply now!

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